Manager Social Care
About The Position
The Manager Social Care supports the implementation of the Office of Health Impact's Social Care strategy within AmeriHealth Caritas North Carolina. This role serves as a hands-on, working leader who directly engages with community organizations while overseeing the day-to-day operations and performance of Social Care Partners. As the Manager Social Care, you will develop and sustain strategic community partnerships; implement standardized social care programs, processes, and workflows; and work closely with internal teams and external stakeholders to improve member outcomes. You will maintain consistent execution of enterprise-wide Social Care initiatives while thoughtfully adapting local implementation to reflect the needs, resources, and priorities of the communities served.
Requirements
- Bachelor's Degree in Public Health, Social Work, Healthcare Administration or related field required
- Demonstrated community and stakeholder engagement experience required
- Minimum of 3 years of experience directly leading teams within a matrix environment
- Must possess valid driver's license and ability to travel within the designated service area
- Strong working knowledge of MS Office to include SharePoint, Teams, Outlook, Word, PowerPoint, and Excel
- Access to a reliable high-speed internet connection (minimum 50 Mbps download and 5 Mbps upload) required for remote/hybrid roles.
Nice To Haves
- Previous non-profit experience preferred
- Experience within a health plan or managed care organization focused on community outreach preferred
Responsibilities
- Develop and sustain strategic community partnerships
- Implement standardized social care programs, processes, and workflows
- Work closely with internal teams and external stakeholders to improve member outcomes
- Maintain consistent execution of enterprise-wide Social Care initiatives
- Adapt local implementation to reflect the needs, resources, and priorities of the communities served
- Oversee the day-to-day operations and performance of Social Care Partners
Benefits
- Flexible work solutions including remote options, hybrid work schedules
- Competitive pay
- Paid time off including holidays and volunteer events
- Health insurance coverage for you and your dependents on Day 1
- 401(k)
- Tuition reimbursement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
