Manager, SMB Sales

Block•Bay Area, CA, United States of America, CA

11h•Remote

About The Position

We are looking for an Sales Manager to lead our growing team of Account Executives and increase revenue against individual, team and overall Sales goals. As an experienced people manager with sales experience, you will lead a successful remote Sales team that generates success for our sellers and Square. You'll use insights and data to support and coach your AEs, while building a team culture of high performance, ownership and accountability. Your entrepreneurial approach will be a valuable contribution to developing our strategy, growing the team, and establishing a culture of crisp execution. We expect this individual to work with a team of remote AEs to co-sell and generate revenue for Square. You will have an active role representing Sales across internal teams, working together with leadership on strategy definition and sales plans. As a brand ambassador for Square, you'll help drive our mission while managing and developing your team of Account Executives to achieve their full potential.

Requirements

2-3+ years of sales management experience, leading quota-carrying Account Executives or full-cycle sellers is preferred
3 years of documented sales success as an individual contributor exceeding target
Experience in hiring, training and ramping new Account Executives
Proven track record in collaborating across different teams with the ability to inspire change
Leadership and coaching experience and a desire to help others be their best
Expertise in creating structure around sales metrics and managing yourself and others to achieve these metrics
An understanding of how to refine decision-making and consider the downstream and upstream effects of potential decisions

Responsibilities

Create a team culture of trust, accountability, success and fun where people are encouraged to share information, constructively debate, and communicate freely
Support direct reports by participating in client and prospect meetings
Develop a sales team which includes hiring and training new account executives on sales process
Promote rigorous sales development execution and oversight, and KPI management including hourly/daily metrics, forecasting, and pipeline management
Build predictable and repeatable sales funnel processes and best practices across team
Conduct weekly pipeline review and forecast meetings with AEs
Coach direct reports regarding strategies to increase revenue and customer success
Evolve the sales strategy, process and tactics to improve performance
Use the customer voice to improve our products
Envision new ideas and approaches and take them to fruition