Manager, Small Business

Astound Broadband • San Antonio, TX

1d • Hybrid

About The Position

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Manager, Small Business: Exciting sales management opportunity to lead the residential and small to medium business team for Astound in Texas. You may be based in either San Antonio or Austin, TX. A successful candidate will be highly motivated by individual performance and team achievement by incorporating their in-depth business sales experience to exceed targets in this dynamic and untapped market.

Requirements

• Excellent oral, written, and motivational skills
• Proficiency in interacting with customers in a polite, professional manner; maintain a thorough understanding of, and is able to effectively communicate, systems' prices, channels, services and packages to sales team, customers, and potential customers
• Demonstrated track record of leading sales teams and exceeding sales quotas in previous positions
• Knowledge of the cable or CLEC industry, regional communities, customers and staff
• Highly productive and ability to prioritize multiple tasks to maximize customer acquisition and retention
• Ability to create a prospecting culture within the sales team
• Ability to effectively work and communicate with cross functional partners, customers, and senior leaders
• Ability to facilitate a harmonious team environment
• Ability to problem solve and handle escalations timely
• Ability to have a flexible schedule; some nights and weekends required
• Possess established relationships with networking groups, including local Chambers of Commerce
• Strong organization skills with attention to detail and accuracy
• Highly proficient using MS Office products: Word, Excel, and Power Point
• Willingness and ability to quickly learn and understand the cable industry, regional communities, and customers
• Must be able to sit, stand or walk for extended periods
• Must have ability to frequently use repetitive motions of the wrist, hands and/or fingers
• Must be able to work in a standard office environment; no hazardous or disagreeable work conditions
• Valid Driver License and satisfactory driving record as determined by the Company

Responsibilities

• Develop positive relationships within the region's communities and develop key territory strategies towards acquiring new business
• Meet individual performance and team quota requirements
• Successfully recruit, hire, train, and manage residential and small business sales executives to exceed residential and small business sales quotas
• Motivate team to successfully implement business plan
• Manage and track day-to-day sales activity
• Train and work with the sales team in the field on a daily basis to build competencies and develop the team
• Ensure all required paperwork is legible, complete, and submitted in a timely manner
• Seek opportunities with customers to enhance the company's image; customer focused, and ensures team represents company image and products in a professional manner.
• Shows respect to internal/external customers.

Benefits

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Employee discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree