(USA) Manager, Site Merchandising
About The Position
The Manager, Site Merchandising leads the design and execution of site strategies to optimize product displays, navigation, and customer engagement across multiple departments. This role leverages customer analytics and market insights to drive traffic, enhance site performance, and influence business decisions. Collaborating cross-functionally, the manager communicates effectively to align stakeholders and deliver impactful merchandising solutions. With a focus on continuous improvement, this position supports strategic planning, campaign execution, and data-driven recommendations to advance site effectiveness and contribute to overall business growth. The Campaigns and Events team leads enterprise-wide event strategy and execution, enhancing traffic, brand awareness, and revenue through key moments such as Deals events on Walmart.com. This team collaborates across functions to design and implement effective site merchandising strategies, leveraging customer analytics and market research to optimize site layouts and promotional campaigns. They drive business growth by influencing stakeholders, managing category strategies, and delivering data-driven insights. The team values clear communication, strategic planning, and continuous improvement to create engaging customer experiences and support Walmart’s business objectives.
Requirements
- Proven expertise in site merchandising, including site navigation, visual merchandising, and use of administrative tools such as Tempo and Tango.
- Strong analytical skills with experience in customer analytics, market research, and data-driven decision making to inform site and category strategies.
- Ability to develop and execute category strategies and business plans aligned with organizational goals.
- Excellent communication and influencing skills to collaborate cross-functionally and present complex information clearly.
- Proficiency in reporting tools and web analytics to measure site performance and campaign effectiveness.
- Experience managing partnerships and driving strategic initiatives through stakeholder engagement.
- Demonstrated leadership in coaching, mentoring, and developing team members to achieve business results.
- Bachelor's degree in merchandising, visual design, business management, or related area and 3 years’ experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area OR 5 years’ experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area.
Nice To Haves
- Master's degree in Merchandising, Visual Design, Business Management, or related area
- Masters: Business
Responsibilities
- Build and optimize site merchandising for assigned departments by designing traffic plans, product layouts, and featured displays to drive customer engagement.
- Collaborate with cross-functional partners to enhance site navigation and search strategies, leveraging customer insights and analytics.
- Analyze market data and customer behavior to inform category strategies and recommend site improvements.
- Prepare and present clear, data-driven reports and recommendations to influence business decisions.
- Manage campaign launches, coordinating resources and evaluating promotional effectiveness.
- Lead and develop team members, fostering accountability and continuous improvement.
- Ensure compliance with company policies and uphold high standards of integrity and communication.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
