Manager Show Site Operations

Freeman•Dallas, TX

18d•Hybrid

About The Position

The Manager of Show Site Operations is responsible for the oversight of activities within an assigned geographic region to optimize efficiency, profitability, and service delivery consistent with Freeman standards of excellence. This position will support our Audio Visual and Event Technology team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week based out of Dallas, TX or Austin, TX.

Requirements

Bachelor’s degree preferred, High School Diploma or Equivalent with relevant work experience required
College Degree from a four (4) year college or equivalent professional work experience.
Four (4) years on site event management experience
Four (4) years of supervisory or management experience
Wide knowledge base in Audio, Lighting, Video, and Set Systems
Must effectively manage time and resources
Must be able to work on multiple projects at the same time
Excellent organizational skills
Excellent written and oral communication skills
Excellent interpersonal skills
Knowledge in Microsoft Word and Excel
Excellent customer service skills

Responsibilities

Works closely with regional team, clients, sales staff, cross-functional leaders, and a team of project managers to develop event plans including coordinating of pre-production, onsite, and post-production activities in line with event budget
Acts as Freeman representative in the region to relevant stakeholders such as facilities, union leadership, vendors, and Freeman Expo branch
Tracks production activities in the region to ensure planning milestones and optimum resource allocations goals are being met. Develop and deliver progress reports as needed
Works with functional heads to see that hiring, staffing, discipline, and training are accomplished
Oversees and executes production budget/bid reviews and assists with final invoice reviews as needed
Visits and audits events in the region to ensure production, safety, and customer service standards are being met
Actively participate in hiring, firing, training, coaching, and reviewing all members of show site operations
Coordinate between show-site and warehouse operations to ensure quality of service and to build efficiencies and teamwork
Create, follow, and enforce company guidelines relating to company policy, show site operations and safety
Regional resource on venue information including but not limited to load in and load out paths, venue exclusives and work rules
Reviews and updates as needed the facility profiles for assigned facilities in the region
Ensures that all relevant operational and execution information for the region is accurate and up to date
Assists with local venue site surveys as needed to ensure proper planning of events
Reviews operational procedures and makes recommendations for improvements to enhance operational efficiencies, service delivery, and safety protocols
Assist warehouse personnel in determining quality and usefulness of equipment
Review and approve Coupa POs and Invoices to ensure accuracy and cost savings strategies
Develop and foster a positive, team-oriented atmosphere
Perform other duties as assigned