Manager, Shop Operations - Motion Solutions

MFCP - Motion & Flow Control Products, Inc.•Eugene, OR

4d•$70,000 - $90,000•Onsite

About The Position

Leads the day-to-day operations of the Motion Solutions shop, overseeing remanufacturing, repair, and light manufacturing activities to ensure work is completed safely, efficiently, and in alignment with customer expectations. This role coordinates workflow, assigns priorities, monitors performance, and resolves routine operational issues within established processes and policies. Working closely with Customer Service, Engineering, Project Management, Sales, and Branch Leadership, the manager supports execution of shop objectives, drives service quality, and contributes to continuous improvement across the operation.

Requirements

High school diploma or GED required
Typically requires progressive experience in shop, service, manufacturing, or repair operations, including experience coordinating work, guiding employees, or leading day-to-day activities.
Demonstrate practical knowledge of shop operations, workflow scheduling, safety practices, and customer service.
Working knowledge of shop operations, repair or manufacturing processes, and standard safety practices.
Ability to read and interpret hydraulic or electrical schematics, drawings, and job specifications related to the shop’s work.
Ability to apply established policies, procedures, and operational guidelines to resolve day-to-day issues and keep work progressing on schedule.
Strong communication, team leadership, and customer service skills, with the ability to work effectively across functions and with a wide range of employees and customers.
Ability to prioritize work, coordinate resources, monitor performance, and support employees in meeting quality, productivity, and service expectations.
Basic knowledge of shop tools, equipment, and machinery used in the work area, along with the ability to maintain equipment and company assets responsibly.
Ability to complete required training and develop working knowledge of MFCP products, services, and the industries served.
Must be physically present in the office to perform her job functions.
Regular and reliable attendance is required.

Nice To Haves

associate degree, technical training, or coursework in manufacturing, industrial operations, maintenance, or a related field preferred.
Prior supervisory or team lead experience is preferred.

Responsibilities

Manage and coordinate the daily flow of work through the shop, assigning work based on project requirements, technician skill, and resource availability.
Lead daily production planning with Project Management, Engineering, and other partners to establish priorities, maintain schedules, and ensure timely completion of customer work.
Serve as a key point of coordination between shop employees and internal or external customers to resolve issues, communicate status, and support a high level of service.
Monitor shop performance, productivity, quality, and safety expectations; recommend and implement process improvements within established guidelines.
Supervise, train, and develop shop employees, including providing day-to-day direction, addressing routine performance or personnel issues, and partnering with branch leadership and Human Resources as needed.
Support department goals by tracking work progress, maintaining required documentation, and helping manage equipment maintenance, shop resources, and budget-related activities within assigned scope.
Ensure compliance with company policies, operational procedures, and safety requirements, including maintaining a clean and organized work environment and delivering required safety training.
Perform other duties as assigned to support shop operations, customer commitments, and business needs.