Manager-Security Tech and Oper

Mayo Clinic•Rochester, MN

8d•Hybrid

About The Position

The Manager, Security Technology & Operations is a member of Mayo Clinic’s Security leadership team. The position supervises a team, which includes managing & prioritizing the team's workload; approving the scope, milestones, & objectives of assignments; facilitating removal of potential roadblocks; & providing challenging & meaningful work assignments that capitalize on team member strengths & bolster staff satisfaction/retention. The Manager will drive the standardization of security technology & tools across the enterprise to enable centralized monitoring, reporting, analytics, mobility, workflow, & training. This will be achieved through the management of a team focused on delivering enterprise security technology solutions & controls, functional requirements, & implementation strategies & processes. The position is responsible for working directly with & supporting peers & partners to drive the enterprise security model forward which includes Intelligence, Data, Policies, Standards, Procedures, Communications, Training, and Education. The Manager is accountable to consistently identify and understand security and IT-based solution implications across multiple Mayo Clinic business areas. The position is expected to serve as strategic resource and provide awareness of internal & external environment issues and trends, through continuous review/growth of the following knowledge: security aspects of the healthcare industry, technologies, regulations, and business practices; security frameworks, best practices, and reporting methods in response to increasing demand for transparency and accountability; and the enterprise's business strategy, critical assets, changing technology, and security risks/controls. The Manager develops operational protocols, plans, processes, and metrics for the efficient operation of the designated security services. Works with crisis/incident management teams to develop strategies, plans and processes to support preparation for and response to brand/reputational issues, continuity events, emergencies, and disasters regardless of cause. The Manager is responsible to provide written and/or verbal updates to various groups and representing Security on workgroups, taskforces, or committees, as requested by the Director. Assists Director with execution of department management and administrative duties, as well as strategically assesses communication effectiveness within the department, suggesting improvements when necessary. Travel of 25% may be required, as work activities warrant.

Requirements

Security aspects of the healthcare industry, technologies, regulations, and business practices
Security frameworks, best practices, and reporting methods in response to increasing demand for transparency and accountability
The enterprise's business strategy, critical assets, changing technology, and security risks/controls

Responsibilities

Assisting the Director in establishing the strategic direction of the work teams or service lines
Overseeing the team's design & maintenance of leading practice security technology processes, tools & analytics
Managing & prioritizing the team's workload
Approving the scope, milestones, & objectives of assignments
Facilitating removal of potential roadblocks
Providing challenging & meaningful work assignments that capitalize on team member strengths & bolster staff satisfaction/retention
Driving the standardization of security technology & tools across the enterprise
Delivering enterprise security technology solutions & controls, functional requirements, & implementation strategies & processes
Working directly with & supporting peers & partners to drive the enterprise security model forward
Consistently identify and understand security and IT-based solution implications across multiple Mayo Clinic business areas
Serving as strategic resource and provide awareness of internal & external environment issues and trends
Developing operational protocols, plans, processes, and metrics for the efficient operation of the designated security services
Working with crisis/incident management teams to develop strategies, plans and processes to support preparation for and response to brand/reputational issues, continuity events, emergencies, and disasters regardless of cause
Providing written and/or verbal updates to various groups and representing Security on workgroups, taskforces, or committees, as requested by the Director
Assisting Director with execution of department management and administrative duties
Strategically assesses communication effectiveness within the department, suggesting improvements when necessary