Manager, Security Systems Technology - Mineola

NYU Langone Health•Mineola, NY

About The Position

NYU Langone Hospital—Long Island seeks a Manager, Security Systems Technology to provide technical support, installation oversight, and maintenance for physical security devices, systems, and components across its campus. The role establishes written physical security design standards, drafts scopes of work, manages security system installations, serves as a systems project manager and subject matter expert, and develops project budgets and timelines. It also collaborates with cross-functional teams and supports facilities through the Security Department. The manager evaluates physical security equipment and technologies, researches and tests systems, coordinates system support, and develops training for users. The role oversees installations, upgrades, repairs, and replacements; prepares design specifications and project bidding materials; and provides technical support for systems such as access control, alarms, anti-burglary systems, data repositories, radio systems, and video cameras. This position reports to the Director of Security.

Requirements

  • Bachelor’s degree in Criminal Justice or Security Administration, plus 5 years of relevant security experience, or an equivalent combination of education and experience.
  • Experience managing the operation and installation of physical security systems and software; experience in academic healthcare is preferred.
  • Prior experience writing design specifications and standards, technical manuals, and procedures, and developing and delivering training programs.
  • Working knowledge and experience with WAN/LAN networks.
  • In-depth knowledge of physical security systems, security software, and network-based equipment.
  • Knowledge of network topology and troubleshooting, including the effects of security systems on wide-area and local-area networks.
  • Strong interpersonal skills and the ability to communicate effectively with all levels of the organization.
  • Demonstrated presentation skills and excellent written and verbal communication skills.
  • Ability to manage several concurrent activities, adapt to changing demands and priorities, and complete work according to assigned priorities.
  • Ability to use standard software tools, including spreadsheets, reports, presentations, and database or other application solutions; proficiency with advanced features and resolving common software and usage problems.
  • Extensive experience with advanced features of maintenance systems and ability to help establish security system best practices.

Nice To Haves

  • Experience in the academic healthcare field.
  • Ability to work with limited instruction on day-to-day assignments and general instruction on newly introduced assignments.
  • Ability to make sound judgments and recommendations when resolving moderately difficult issues.
  • Keeps current with security systems, trends, and state-of-the-art technology.
  • Ability to explain how office products interact, share data, and handle document and data conversion when upgrading software.

Responsibilities

  • Demonstrate knowledge of the organization’s Core Values and incorporate them into work.
  • Direct evaluation of state-of-the-art physical security equipment standards.
  • Provide equipment expertise, recommend equipment, and adapt technologies as needed.
  • Research, develop, design, and test equipment, components, products, and systems to optimize investments.
  • Coordinate timely delivery of system support requirements with various support teams.
  • Build and deploy training programs for users of physical security systems.
  • Design, develop, and implement solutions for system installations, upgrades, repairs, and replacements.
  • Work with supervisors and internal customers to establish clear goals, objectives, performance outcomes, and timelines.
  • Establish and implement effective, predictable, and measurable procedures and processes.
  • Prequalify security integrators.
  • Complete final testing and acceptance of security systems.
  • Draft scopes of work, project bidding packages, and project budgets.
  • Develop and write detailed physical security design specifications and standards, and interpret blueprints to apply design standards.
  • Provide technical support, installation oversight, and maintenance for physical security systems across locations, including access control, alarm, anti-burglary, data repository, radio, and video camera systems.

Benefits

  • Comprehensive benefits and wellness package.
  • Financial security benefits.
  • Generous time-off program.
  • Employee resource groups for peer support.
  • Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.
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