Manager, Security Issues Management

Centene Corporation

20h•Remote

About The Position

Manages day to day operations of the Security Issues Management team, ensuring remediation activities are executed accurately, consistently, and within established SLAs. This role provides people leadership, workload prioritization, and operational oversight while serving as a primary liaison between the Issues Management Program Manager and cross functional stakeholders. The Manager ensures remediation efforts align with enterprise risk tolerance, regulatory expectations, and recognized cybersecurity frameworks. Centene is transforming the health of its communities, serving 28 million members, and offers competitive benefits including workplace flexibility.

Requirements

Bachelor's Degree Cybersecurity, Information Technology, or a related field; or equivalent experience
6+ years governance, audit, compliance, or regulatory functions

Nice To Haves

PgMP or PMP certification
CISA, CGEIT, or CRISC certification
CISSP certification

Responsibilities

Manages day to day operations of the Security Issues Management team, ensuring remediation activities are executed accurately, consistently, and within established SLAs.
Provides people leadership, workload prioritization, and operational oversight.
Serves as a primary liaison between the Issues Management Program Manager and cross functional stakeholders.
Ensures remediation efforts align with enterprise risk tolerance, regulatory expectations, and recognized cybersecurity frameworks.
Leads and oversees the end-to-end lifecycle of security issues management, including remediation planning, execution tracking, evidence collection and validation, documentation, and issue closure activities.
Manages, prioritizes, and allocates team resources to address the most pressing risk areas, ensuring adherence to defined SLAs, regulatory requirements, and stakeholder expectations.
Provides direct people leadership for Security Issues Management analysts, including coaching, mentoring, performance management, and skills development to ensure effective execution of responsibilities.
Serves as a subject matter expert on security issues remediation by advising stakeholders on technical fulfillment requirements, evidence expectations, and the broader Security Issues Management process.
Oversees remediation activities resulting from internal audits, external audits, regulatory examinations, and risk assessments, ensuring consistency with enterprise risk tolerance and avoidance of duplicative efforts.
Partners with Internal Audit, Compliance, Legal, Privacy, Technology Risk, and technical teams to coordinate remediation activities, resolve blockers, and drive timely issue resolution.
Identifies systemic or recurring issues, leads root cause analysis, and drives process or control improvements to reduce repeat findings and enhance control effectiveness.
Develops, matures, and continuously improves processes, documentation, and automation to enhance cybersecurity risk management and issues remediation capabilities.
Ensures issues management activities align with recognized cybersecurity and risk management frameworks (e.g., NIST, ARC-AMPE), as applicable to the organization.
Maintains awareness of existing and proposed enterprise security policies and standards, and provide input and support for policy and standard development as needed.
Ensures data quality, accuracy, and consistency within GRC tools used for tracking, reporting, and managing security issues.
Contributes to executive level reporting by synthesizing remediation status, trends, risk themes, and control weaknesses for leadership consumption.
Supports regulatory and examiner interactions by providing remediation evidence, status updates, and management responses related to security issues.
Promotes a culture of accountability, risk ownership, and continuous improvement across remediation stakeholders and teams.
Performs other duties as assigned.
Complies with all policies and standards.