Provides effective, reliable support for systems users. Serves as contact point when system impacts occur across regions. Works jointly across regions to arrive at systems decisions that affect the entire Hapag-Lloyd organization. He/ She will assist both internal and external customers in resolving complex issues requiring specialized knowledge of a functional area and/or broad knowledge across functions. The Manager possesses and applies comprehensive knowledge of the principles, practices and procedures of a particular field of specialization in order to resolve complex issues or to build consensus. He/ She may supervise the work of other Managers and/ or Supervisors, as well as manage complex accounts, claims or customers. Ensures that the US Flag group is in compliance with the requirements of the US Government, including facilities, processes and service contracts. Responsible for ongoing reviews of US Flag processes to ensure efficiency and effectiveness.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees