Manager, Security Architecture and IAM

Hard Rock Hotel & Casino Ottawa

About The Position

At Seminole Hard Rock Support Services, we’re on a mission to protect our guests, team members, and enterprise assets through world-class cybersecurity practices. We are seeking a Manager of Identity & Access Management (IAM) and Automation to lead two strategic and deeply interconnected functions within the Cybersecurity & IT Governance organization. This role carries dual accountability: ownership of the enterprise IAM program and leadership of a centralized automation engineering capability that designs, builds, and delivers automation and integration solutions across the entire cybersecurity organization. This is not a tool-administrator or playbook-configuration role. The Manager will lead engineers who develop production-grade automation, building APIs, engineering system integrations, designing event-driven workflows, and delivering scalable solutions that eliminate manual processes and accelerate security outcomes enterprise-wide. The ideal candidate is a technically deep leader who has architected automation at scale, understands modern development practices, and can credibly engage both engineers and executive stakeholders.

Requirements

12+ years of experience in IT, cybersecurity, or software engineering — with at least 5 years in a senior leadership or director-level role
Proven ownership of an enterprise IAM program including identity governance, PAM, SSO, and access lifecycle management
Hands-on experience with enterprise IAM platforms: identity governance and administration, enterprise directory and federation, and privileged access management, or equivalents
Demonstrated experience leading an automation engineering, integration engineering, or DevSecOps function, not just administering tools
Strong proficiency in integration development: REST APIs, webhooks, event-driven architecture, and middleware/iPaaS platforms
Coding proficiency in one or more languages used in automation engineering (Python, PowerShell, JavaScript/Node.js, or similar)
Experience applying SDLC disciplines to automation work: source control, CI/CD, peer review, environment promotion, and documentation standards
Ability to architect scalable, maintainable automation solutions, not just one-off scripts
Excellent executive communication skills; able to articulate technical strategy and program health to risk committees and C-suite
Familiarity with PCI-DSS, SOX, NIST CSF, and ISO 27001

Nice To Haves

Experience in hospitality, gaming, or entertainment with complex, multi-property IT environments
Background in platform engineering, shared services, or building internal developer/automation platforms
Relevant certifications: CISSP, CISM, CIAM, vendor certifications in identity governance platforms, or certifications in enterprise integration platforms
Experience with cloud-native automation and integration services (Azure Logic Apps, AWS Lambda/Step Functions, GCP Workflows)
Familiarity with gaming regulatory compliance requirements

Responsibilities

Own the end-to-end enterprise IAM program: vision, roadmap, governance structure, budget, and executive reporting
Define target-state IAM architecture and drive alignment across IT, HR, Legal, Compliance, and property leadership
Manage program-level risks, milestones, and escalations; present program health and posture to the Risk Committee and senior leadership
Ensure IAM controls and processes meet regulatory obligations including PCI-DSS, SOX, and gaming control board requirements
Oversee the full identity lifecycle, provisioning, modification, de-provisioning, across all enterprise systems and business lines
Establish and mature access governance frameworks: RBAC, segregation of duties (SoD), least privilege, and periodic access certification
Lead selection, implementation, and management of IAM platforms spanning identity governance and administration, enterprise directory and federation, and privileged access management
Drive PAM, SSO/federation, and MFA strategy across on-premise and cloud environments
Partner with Internal Audit and Compliance on access reviews, evidence collection, and audit readiness
Build and lead an automation engineering team that develops, maintains, and evolves automation solutions as production-grade software, with version control, peer review, testing, and documentation
Define the team's operating model: intake process, backlog prioritization, sprint cadence, release standards, and SLA commitments for solution uptime and maintenance
Establish a shared automation platform and toolchain, selecting technologies, setting coding standards, and ensuring reuse across projects rather than one-off scripts
Champion API-first design and event-driven architecture principles across all automation development work
Report on automation engineering output: solutions delivered, manual effort eliminated, integration coverage, and backlog health
Lead the design and development of integrations between security tools, enterprise platforms (ITSM, SIEM, identity systems, HR, cloud), and third-party services, using REST APIs, GraphQL, webhooks, message queues, and middleware
Architect bidirectional data flows and synchronization patterns across the security toolstack to eliminate silos and enable real-time data sharing
Develop and maintain an integration catalog, documenting all active integrations, dependencies, data contracts, and refresh schedules
Evaluate and manage integration platforms, middleware, and equivalent iPaaS solutions
Ensure integration solutions are built with resilience in mind: error handling, retry logic, alerting, and rollback procedures
Translate manual, repetitive cybersecurity processes into automated, testable, and auditable workflows, spanning orchestration, conditional logic, approvals, and notifications
Develop automation using a mix of low-code workflow platforms and code-first approaches (Python, PowerShell, Bash) based on complexity and maintainability requirements
Build event-driven automation that responds in real time to signals from security tools, identity systems, cloud environments, and ticketing platforms
Maintain a library of reusable automation components, connectors, and templates available to all cybersecurity teams
Define and enforce software development lifecycle (SDLC) standards for automation code: source control (Git), peer review, CI/CD pipelines, environment promotion (dev/test/prod), and change management
Ensure all automation is testable, documented, and transferable, no single points of failure or undocumented tribal knowledge
Establish a process for regular review and deprecation of outdated automation to prevent technical debt accumulation
Define and track engineering KPIs: deployment frequency, change failure rate, mean time to recovery, and automation coverage across cybersecurity processes