Manager, SAP Platform & BASIS Operations

Lucid Motors•Phoenix, AZ

5d•$118,500 - $173,800

About The Position

The SAP BASIS Leader is accountable for the overall health, stability, security, performance, and lifecycle management of Lucid's global SAP platform landscape. This role leads the SAP Platform Management team and serves as the technical owner for SAP S/4HANA, SAP BTP, SAP RISE environments, HANA databases, middleware infrastructure, system administration, platform automation, and operational excellence. The position is responsible for ensuring reliable SAP operations supporting Lucid's manufacturing, supply chain, finance, engineering, and corporate business functions worldwide. The SAP BASIS Leader works closely with Architecture, Functional, Security, Development, Infrastructure, Manufacturing Systems, and AMS partners to deliver a secure, scalable, and highly available SAP ecosystem. The role also provides leadership for SAP platform strategy, cloud transformation initiatives, and operational governance.

Requirements

12+ years SAP BASIS experience.
5+ years leading SAP BASIS or SAP Platform teams.
Extensive experience with SAP S/4HANA environments.
Experience supporting large-scale global manufacturing operations.
Experience managing offshore teams and AMS providers.
Experience with SAP RISE and cloud-hosted SAP environments.
SAP S/4HANA
SAP ECC
SAP BTP
SAP Solution Manager / SAP ALM
SAP HANA Administration
SAP Fiori
SAP Gateway
SAP Web Dispatcher
SAP Transport Management
SAP Cloud Connector
SAP Integration technologies
High Availability / Disaster Recovery

Nice To Haves

Preferred Automotive Experience
Automotive manufacturing business processes
MES integration environments
PLM (3DX) integration landscapes
High-volume vehicle manufacturing operations
Multi-plant SAP deployments

Responsibilities

Lead the SAP Platform Management and BASIS organization.
Establish platform strategy, standards, governance, and operational procedures.
Develop platform roadmaps supporting Lucid's global growth initiatives.
Manage internal Basis staff, GCC resources, and managed service providers.
Drive operational maturity through ITIL and Site Reliability Engineering (SRE) practices.
Own SAP availability, performance, stability, and operational KPIs.
Lead incident, problem, change, and release management activities.
Ensure 24x7 support readiness for production environments.
Govern operational SLAs and service performance metrics.
Provide executive reporting on platform health, risks, and improvement initiatives.
Serve as the primary Lucid owner for SAP RISE platform operations.
Manage relationships and escalation paths with SAP ECS/RISE teams.
Lead cloud platform strategy, capacity planning, and environment governance.
Coordinate system provisioning, upgrades, patching, and lifecycle activities.
Support hyperscaler migration and cloud optimization programs.
Oversee SAP HANA administration and performance tuning.
Establish backup, recovery, and high-availability strategies.
Manage database growth forecasting and capacity planning.
Drive database security and compliance requirements.
Own landscape architecture across Development, QA, UAT, Training, Pre-Production, and Production environments.
Govern transport management and release deployment processes.
Coordinate project cutovers and go-live readiness activities.
Ensure environment availability for project and support teams.
Partner with SAP Security and GRC teams on audit readiness.
Ensure platform compliance with SOX, cybersecurity, and regulatory requirements.
Support vulnerability management and disaster recovery testing.
Participate in security reviews and remediation governance.
Drive automation of system monitoring, administration, and operational processes.
Expand observability capabilities across SAP environments.
Improve platform reliability, performance, and operational efficiency.
Champion SAP Clean Core and standardized platform practices.
Lead BASIS-related AMS governance.
Oversee IBM and other service provider performance.
Review service delivery, operational metrics, and contractual obligations.
Drive continuous service improvement initiatives.
Provide technical leadership for New plant launches, SAP S/4HANA transformations, SAP BTP adoption, Infrastructure modernization, M&A integrations, Major upgrade programs.
Support program cutovers and hypercare activities.