Manager, Sales Strategy & Operations

Doordash•New York, NY

63d

About The Position

Our sales and partner management teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across many countries to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it. We are looking for a Manager level in Sales Strategy and Operations to accomplish strategic plans that enhance sales productivity by helping our teams be more impactful in targeting and closing the most valuable partnerships at scale. You'll work between our sales, partner management, operations, and analytics teams to build the merchant foundation. Within this job posting, we're hiring for roles on the following team(s): Global Vendor GTM S&O: We are looking for a Sales Strategy & Operations Manager to build and execute the Vendor sales strategy for our Global Sales organization. You will work closely with global external partners (Vendor partnership leaders) and internal stakeholders (Sales, Sales S&O, Procurement, Finance, and more!). Partnership Management and Executive Influence are key cornerstones of this role. You will report into the Senior Manager of Revenue Strategy and Operations in our Merchant organization. The Vendor GTM S&O team enables DoorDash in scaling our core businesses and testing our big bets by 1) establishing a Vendor network that can i) meet DoorDash's GTM needs and ii) expand DoorDash's GTM reach and capabilities, 2) owning and/or enabling Vendor sales programs in meeting goals, and 3) identifying and implementing optimization efficiency improvements. This role in particular partners closely with Pre-Sales Strategy & Operations - enabling DoorDash to scale its core business and execute a go-to-market strategy to acquire every merchant that customers want on our platform. This includes developing go-to-market playbooks, revenue optimization, strategic plans to enhance productivity, process redesign, product roadmap and launches, resource allocation and pipeline analytics. You will sit at the center of our revenue generation engine - this will require prioritization and data-driven insights to ensure our vendor teams are working against the right goals and have the tools needed to achieve them. You're excited about this opportunity because you will… Build - Develop and drive the future of DoorDash's offshore sales function through strategic planning and execution. Experiment - Design and run initiatives across the portfolio to optimize productivity, find ROI efficiencies, and uncover scalable solutions. Influence - Partner cross-functionally with external Vendors leaders, Sales, S&O, Procurement, and Finance to develop strategies to scale business impact. Own - Take full ownership of the day-to-day operations of multi-stakeholder projects, with a strong bias for action. Analyze - Use data to guide decisions, balancing long-term vision with hands-on execution.

Requirements

You have 7+ years of experience in consulting, strategy, business development, operations, technology, banking, analytics or related experience with a track record of leading initiatives and hitting goals
You have experience working in '0 to 1' stage businesses and driving both the strategy / vision and end to end execution
You are a strong business thinker, able to use 'first principles' to solve challenging business problems at their root level
You are data-driven, able to analyze data with strong attention to detail and accuracy, and passionate about telling the story behind the numbers
You are comfortable in a fast-paced, constantly changing team-oriented environment and able to manage multiple deadlines simultaneously
You have experience leading projects, working in a team, and motivating people at all levels across a variety of job responsibilities; partnership management experience preferred
You are well-versed in using data analysis tools and presentation software
You have strong Sales acumen and understand key drivers of Sales performance
You have a bachelor's degree or higher

Responsibilities

Develop and drive the future of DoorDash's offshore sales function through strategic planning and execution.
Design and run initiatives across the portfolio to optimize productivity, find ROI efficiencies, and uncover scalable solutions.
Partner cross-functionally with external Vendors leaders, Sales, S&O, Procurement, and Finance to develop strategies to scale business impact.
Take full ownership of the day-to-day operations of multi-stakeholder projects, with a strong bias for action.
Use data to guide decisions, balancing long-term vision with hands-on execution.

Benefits

a 401(k) plan with employer matching
16 weeks of paid parental leave
wellness benefits
commuter benefits match
paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
medical, dental, and vision benefits
11 paid holidays
disability and basic life insurance
family-forming assistance
a mental health program