Manager, Sales Strategy & Operations

DoorDash USA•Washington, DC

About The Position

Our sales and success teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it. We are looking for an Associate Manager level in Sales Strategy and Operations to 1. Develop strategic plans in retaining and growing partnerships at scale, 2. Leverage data tools (e.g. SQL) to help enhance sales productivity in targeting and closing the most valuable partnerships. You'll work among our sales, partner management, operations, product, and analytics teams to build the merchant foundation. Within this job posting, we’re hiring for roles on the following team(s): Long-Tail: We are looking for a Sales Strategy Associate Manager to build and execute the Long-Tail Emerging Bets strategy for our Global Sales Vendor organization. You will work closely with internal stakeholders (Sales, Sales S&O, Finance, and more!) to retain and grow Merchants at scale. You will report into the Manager of Revenue Strategy and Operations in our Merchant organization.

Requirements

6+ years of experience in consulting, strategy, business development, operations, technology, banking, analytics or related experience with a track record of leading initiatives and hitting goals
Strong cross functional business experience, project management, and communication skills
Comfortable working with large data sets + modeling in Excel / Google Sheets, advanced proficiency in SQL, and well-versed in data visualization tools (e.g. Sigma, Tableau) to help solve ambiguous problems
Willing to roll up their sleeves and flex up or down as needed - “humble doer”
A Bachelor’s degree or higher
This is not an AI-curious role; this is an AI-native operating environment where you are expected to build, test, and iterate continuously.

Responsibilities

Contribute to post-sales strategy for our top company priorities. This team sits at the nexus of both scaled initiatives and innovative bets at DoorDash focused on catapulting our restaurant partners’ growth. This role will help to develop a strategic vision for SMB Emerging Bets sales strategy, aligning it with DoorDash's overarching business goals.
Drive operational excellence in reporting cadences, rigorous pipeline tracking, and sales productivity – leading end-to-end ideation to execution through data-driven insights.
Partner with our cross-functional teams to expand and elevate our offering. To retain, optimize, and grow SMBs, this role will partner closely with internal DoorDash stakeholders to guide the top priorities for the US Marketplace and ensure our GTM approach across products and initiatives is effective and efficient for sales teams.
Look around corners for the team. Whether planning for the next quarter, for the next year with new products, or for several years down with new organizations, this role will be an owner in shepherding the sales function into the future.
Map complex operational workflows, diagnose data gaps, and architect AI-driven solutions end-to-end—from process discovery through prototype to production deployment.
Build in AI tooling (e.g., Claude, ChatGPT, etc.) and ship real automation that eliminates manual work, closes visibility gaps, and accelerates decision-making across the business.
Think in systems, not features.
Treat every broken process as a build opportunity and every data gap as a use case waiting to be deployed.

Benefits

401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program