Manager, Sales Operations

CohesityFlorence, FL
1dHybrid

About The Position

Interested candidates based outside of the designated areas are welcome to apply, provided they have the indefinite right to work in the job location. Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale. We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design. Join us on our mission to shape the future of our industry. Are you ready to take on an extraordinary role as a Manager of Sales Operations and make a substantial impact? Look no further! We are searching for a highly motivated individual to join our Renewal Operations Team, you will be instrumental in achieving operational excellence in our renewals business. In this position you will partner with our VP of Americas Renewals to produce industry leading renewal performance. You will be involved in setting renewal quotas, forecasting renewal revenue, and providing unmatched support to our renewal sellers and managers. If you have a passion for achieving results and thrive in a dynamic environment, this role is a perfect fit.

Requirements

  • 8-10 years of experience in sales operations, preferably in a renewal sales environment.
  • 3-5 years of experience managing a team of sales operations professionals, preferably in a renewal sales environment.
  • Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making.
  • Demonstrated success in managing a top performing operations team
  • Remarkable ability to manage multiple projects and priorities in a fast-paced setting.
  • Strong analytical skills with the ability to interpret complex data and provide actionable insights.
  • Excellent communication and teamwork skills to work effectively with cross-functional teams.
  • Demonstrated success in coordinating and implementing sales quotas.
  • Experience with business reporting, dashboard creation, and process improvement initiatives.
  • Mastery of analytical tools like Microsoft Office 365 and/or Google Suite.

Responsibilities

  • Partner with the VP of Americas Renewals to achieve industry leading renewal performance
  • Provide operational support to Americas renewal organization
  • Manage a team of renewal sales support analysts
  • Partner with cross functional teams such as Deal Management, Strategy & Planning, and Finance to align business practices and processes
  • Ensure detailed execution of quota deployment and maintain strict adherence to timelines.
  • Provide accurate and predictable forecasting for Americas Renewal Revenue
  • Provide renewal support to the renewal sales teams by answering their questions related to renewals, including understanding quota, and performance metrics.
  • Provide access to pipeline, and historical reporting.
  • Drive operationally excellent pipeline hygiene within SFDC CRM
  • Establish a system for tracking renewals to support informed decision-making and long-term planning.
  • Drive process improvements to improve performance on renewals.
  • Align with Renewal Managers to provide operational support and drive accountability.
  • Empower our channel team to drive renewals.
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