Sales Operations Manager

Wholesale Produce Supply, LLC•Minneapolis, MN

About The Position

The Sales Operations & Inside Sales Manager owns the commercial execution engine that supports sales performance, margin discipline, and customer execution. This role is responsible for sales operations, pricing governance, inside sales execution, deal support, reporting, and process rigor across the commercial organization. This position provides leadership across sales operations, inside sales, commercial analytics, and system integrity, partnering closely with Sales Leadership, Procurement, Finance, and Operations to ensure disciplined execution and consistent commercial decision-making.

Requirements

Proven ability to design, enforce, and scale sales operating processes
Experience leading or managing inside sales or sales support teams
Advanced analytical skills with the ability to translate data into decisions
Strong cross-functional leadership and influence without direct authority
Advanced proficiency in Microsoft Excel and commercial analytics tools
Experience working with ERP systems and pricing or quoting workflows
Ability to manage multiple priorities in a fast-paced, margin-sensitive environment
5–7years of experience in sales operations, pricing, commercial analytics, or related roles
Prior leadership or people management experience required
Experience in produce, food distribution, wholesale, or perishable distribution environments preferred
Experience with Power BI or similar data visualization tools
Experience managing complex pricing structures, customer programs, and contracts
Background in revenue optimization, forecasting, or commercial strategy
Ability to work at a computer for extended periods
Ability to analyze data and reports for sustained durations Ability to communicate effectively via phone, email, and virtual platforms.

Nice To Haves

Experience in produce, food distribution, wholesale, or perishable distribution environments preferred
Experience with Power BI or similar data visualization tools
Experience managing complex pricing structures, customer programs, and contracts
Background in revenue optimization, forecasting, or commercial strategy

Responsibilities

Own and optimize sales operating processes including quoting, deal approval, contract pricing, customer programs, and bid execution
Serve as the operational backbone of the sales organization, ensuring speed, accuracy, and consistency
Act as the primary escalation point for deal structure, pricing exceptions, and customer programs
Develop and maintain pricing frameworks that support margin targets, market competitiveness, and customer segmentation
Establish and enforce pricing governance, approval workflows, and controls
Monitor margin performance and identify risks, leakage, and optimization opportunities
Partner with sales leadership on pricing strategy, negotiations, and customer-specific structures
Ensure alignment between inside sales, field sales, and operations
Own sales reporting, dashboards, and commercial KPIs
Deliver data-driven insights on pricing effectiveness, margin performance, sales activity, and customer trends
Ensure accurate and timely pricing, customer, and item data within ERP and related systems
Identify opportunities for automation, simplification, and process improvement
Partner with Procurement on cost visibility and margin impact
Partner with Finance on forecasting, profitability analysis, and performance reporting
Partner with Operations to ensure commercial commitments align with operational capability
Train and support sales teams on pricing discipline, tools, and sales processes
Ensure compliance with company policies, pricing controls, and applicable regulations