Sales Operations Manager

NetflixNew York, NY
1d$220,000 - $350,000

About The Position

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next. The Advertising team is charged with building a best in class ads organization to establish Netflix as the premiere platform for advertiser partners, and to drive advertising revenue. US & Canada (UCAN) Sales Operations’ purpose is to accelerate sustained commercial performance by building and enabling the people, systems, tools, and processes to execute a rapidly scaling ads business. Role Description: Responsible for driving execution of regional Sales Ops strategies, processes, & programs in partnership with sales leadership for the US and Canada sales region for Netflix Ads.

Requirements

  • 8-10 years of experience in advertising/ advertising-related fields; and experience working in Sales Operations.
  • Owned sales stakeholder relationships with the Head of Country / Region, Senior Director level agency and/or client sales leadership.
  • Bias for action with the ability to drive and influence decision-making even if you don’t own reporting lines.
  • Strong collaborator who embraces differing perspectives and experiences to make better decisions.
  • Data-driven operator, guide and influence with objectivity and facts (vs. subjectivity).
  • Demonstrated track record of creativity, innovation, and implementing better approaches.
  • Proven ability to prioritize and lead multiple projects efficiently.
  • Advanced spreadsheet skills are mandatory

Nice To Haves

  • Familiarity with the digital advertising landscape and agency and client-direct advertising sales models is a plus.
  • SQL and data analytics skills are nice to have, and a passion for automation and scale is a plus.
  • Knowledge of the advertising landscape, including media channels and methods of buying. Deep understanding of programmatic buying a plus.

Responsibilities

  • Build and iterate on sales go-to-market strategies including customer and product segmentation, headcount planning and sales org design, sales territory design.
  • Own regional sales operations processes in revenue forecasting, pipeline management, quota planning, monthly business reviews.
  • Analyze sales performance and derive insights from large data sets across revenue, pipeline, product, sales process.
  • Define, build & maintain the sales inputs, forecasting, and pipeline management of the UCAN advertising business.
  • Work with cross-functional partners in Market Activation, Finance & Strategy, HR, Business Operations to deliver Ads-wide projects and represent Sales requirements and considerations.
  • Facilitate, guide, enable the rollout of new sales programs and processes with sales teams aimed at driving better sales efficiency.
  • Manage sales data (account, account teams, territories, reports, opportunities, activities) in the CRM system.
  • Work closely with sales, account management, solutions and/or measurement - and other cross-functional teams - to provide quantitative and qualitative analysis of program performance, ensuring program and business impact.
  • Support the exploration of new strategic opportunities to inform the business roadmap.
  • Build monthly, quarterly review decks for senior consumption to run the business.
  • Lead discussions on business performance & state of business with expertise and full ownership.
  • Bring thought leadership to continuously evolve KPIs & metrics to inform on the state of the business.

Benefits

  • Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits.
  • We also offer paid leave of absence programs.
  • Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off.
  • Full-time salaried employees are immediately entitled to flexible time off.
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