Sales & Operations Manager

A New Leaf, Inc.•Broken Arrow, OK

just now

About The Position

At A New Leaf, our retail and garden center operations do more than generate revenue—they create meaningful employment opportunities for individuals with disabilities. The Sales Manager plays a critical role in growing our social enterprise while modeling inclusive mission-centered leadership. This role blends sales leadership, retail strategy, customer experience, and mission impact, making it ideal for someone who wants their work to matter. The Sales Manager is responsible for driving sales growth across A New Leaf’s retail and garden center operations while ensuring an exceptional customer experience and a supportive, inclusive environment for staff and clients. This role owns sales planning and performance, supervises retail staff across locations, leads merchandising and events, and identifies new revenue opportunities—balancing strong business results with our social mission.

Requirements

Valid Oklahoma driver’s license, reliable transportation, and current auto insurance
Ability to lift up to 50 lbs and perform physical retail tasks (bending, stooping, lifting)
Ability to work a flexible schedule, including weekends and seasonal events
Strong verbal and written communication skills
Commitment to following all A New Leaf policies and procedures
Ability to work collaboratively with a mission-driven mindset
Minimum age: 21
Sales experience required; retail merchandising experience preferred
Supervisory or leadership experience required
Strong math skills, including percentages and sales calculations
Positive, customer-focused attitude and a desire to support individuals with disabilities
Physical ability to conduct training involving manual labor
CPR/First Aid certification (or ability to obtain)
OSBI criminal background check and Community Services Registry clearance required
Clean driving record

Nice To Haves

Bachelor’s degree in a related field preferred

Responsibilities

Develop and execute monthly and seasonal sales plans to meet or exceed revenue goals
Expand sales with existing customers and cultivate new business opportunities
Drive revenue through key offerings such as seasonal plants, Planting Bars, poinsettias, and special events
Monitor customer sales patterns, trends, and competitor activity to inform strategy
Identify emerging retail and consumer trends aligned with the brand
Oversee all retail locations to ensure they are fully staffed, well-stocked, and customer-ready
Lead visual merchandising, displays, signage execution, and seasonal setups
Partner with leadership to track inventory needs, best sellers, and back-stock efficiency
Ensure retail environments are welcoming, professional, and donor-friendly
Supervise and support retail staff, job coaches, and clients in a respectful, inclusive manner
Set clear expectations and model professional customer service and sales behaviors
Balance entrepreneurial goals with A New Leaf’s social service mission
Ensure safe, supportive working environments for all individuals served
Maintain weekly, monthly, and seasonal sales reports
Communicate sales performance, trends, and inventory needs to leadership
Collaborate closely with Marketing, Horticulture, and Program teams