Manager - Sales (Global Data Center Services)

Wesco•Kent, WA

4d•Hybrid

About The Position

As a Manager – Sales, you will drive services demand and growth within the high-density data center space, partnering with sales teams and customers from pre-award development through post-award delivery. You’ll bring strong IT/sales experience and technical knowledge of data center solutions, including power and cooling, liquid cooling, AI infrastructure, rack integration, cabling, space planning, and supply chain logistics.

Requirements

High School Degree or Equivalent required
Prior professional sales experience in the data center industry/3+ years
Knowledge of data center industry and current/emerging technologies
Prior experience with managing a sales team or sales programs/1+ year
Working knowledge of business and management principles in strategic planning, resource allocation and coordination of people and resources
Demonstrated verbal, written, analytical, persuasion and interpersonal skills
Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Excellent time management and computer skills
5 years related industry professional sales
2 years managing staff and programs at national, district or regional level
Ability to travel up to 25%

Nice To Haves

Bachelor’s Degree - Sales, Business Administration, Engineering, or relevant field preferred

Responsibilities

Position Wesco's design/engineering capabilities for power/cooling solutions (including liquid cooling), high density compute/infrastructure for AI, rack integration, active gear configuration, LV cabling design, space planning, supply chain logistics, etc.
Develops and administers sales plans to ensure customer satisfaction, assigned quota attainment, good reference accounts, and highly skilled and motivated staff.
Partners with Marketing to develop and implement sales marketing programs and initiatives.
Determines annual sales and gross profit plan by implementing marketing strategies and analyzing trends and results.
Establishes sales objectives by forecasting and developing sales quota for territories.
Projects expected sales volume and profit for existing and new product lines and customers.
Maintains sales volume, product mix and selling price by keeping current with market supply and demand, changing trends, economic indicators and competitors.
Coordinates order service by directing account representatives and executives on quotations, proposals, project order management techniques, and customer complaint resolution.
Establishes and adjusts billing margin by monitoring costs, competition and market conditions and negotiating cost side levels.
Manages sales staff by recruiting, selecting, orienting and training employees.
Maintains sales staff results by coaching employees, planning, monitoring and appraising job results.
Develops and maintains relationships with top customers.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and participating in professional societies.
Forecasts and communicates intricate details to senior business managers.
Interfaces with internal support departments to establish positive customer experience.
Partners with suppliers to maintain customer relationships, provides training to staff, and executes marketing programs and initiatives.
Partners with various internal departments to troubleshoot issues such as inventory and operations.