Manager Sales Center

Graybar•Norcross, GA

2d•Onsite

About The Position

As a Manager - Sales Center, you will direct all Sales Center activities to meet service standards and effectively onboard, train, evaluate, coach and mentor employees new to sales roles. In this role you will supervise, onboard and train sales trainees introducing them to the Company’s culture, products and services, and professional selling. You will establish and maintain an effective mentoring program, analyze sales trainees’ learning needs, and modify existing programs to ensure subject matter is current and relevant. You will utilize effective learning strategies including programs and materials, and train sales employees to present and discuss the Company’s products and services to customers using effective sales techniques that win and retain business. You will utilize existing business and sales performance data to analyze sales trainee progress, provide feedback to trainees regarding professionalism, overall performance, how to overcome obstacles and close deals. You will collaborate with sales leaders to drive continuous improvement initiatives across the sales organization and implement methods and procedures that will improve sales processes and customer service as well as increase Company profitability.

Requirements

1+ years progressively responsible sales, marketing, and/or operating/service experience
Knowledge of training and learning theory and techniques
Knowledge of wholesale distribution industry and continuous improvement processes
Oral and written communication and presentation skills
Selling and negotiation skills
Interpersonal and relationship building skills with strong customer focus and the ability to work effectively with all levels of the organization
Leadership skills with the ability to effectively train, instruct and supervise staff and achieve results through others
Ability to analyze, assess, and measure success of training programs
Ability to actively listen, think creatively, problem solve and overcome obstacles
Ability to coach, motivate and influence others

Nice To Haves

4 year degree preferred
Some travel required

Responsibilities

Supervise, onboard and train sales trainees introducing them to the Company’s culture, products and services, and professional selling
Establish and maintain an effective mentoring program
Analyze sales trainees’ learning needs; modify existing programs to ensure subject matter is current and relevant; incorporate new and innovative approaches based on business needs and strategy
Utilize effective learning strategies including programs and materials
Train sales employees to present and discuss the Company’s products and services to customers using effective sales techniques that win and retain business
Utilize existing business and sales performance data to analyze sales trainee progress
Provide feedback to trainees regarding professionalism, overall performance, how to overcome obstacles and close deals
Collaborate with sales leaders to drive continuous improvement initiatives across the sales organization.
Implement methods and procedures that will improve sales processes and customer service as well as increase Company profitability

Benefits

Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Save on expenses with Flexible Spending Accounts.
Disability Benefits at no cost to you.
Profit Sharing Plans.
401(k) Savings Plan with company match to help secure your future.
Paid Vacation & Sick Days
Paid Holidays
Paid Wellness Day
Community Time Off
Predictable Work Schedules
Employee Recognition Program.
Educational Reimbursement and Career Development Programs.