Experienced Manager, Sage Intacct Implementations

Baker Tilly

2d

About The Position

Baker Tilly is a leading advisory, tax and assurance firm. We are seeking an Experienced Manager to oversee service delivery processes and infrastructure that drive customer service excellence and support business growth. This role is key in managing and developing ERP Implementation Professionals, overseeing multiple projects and customers simultaneously using our methodology to ensure on-time, on-budget delivery, high customer satisfaction, and successful adoption. As one of the fastest growing firms, BT offers upward career trajectory, flexibility in work location, and meaningful relationships with clients and colleagues.

Requirements

• Bachelor’s degree required, degree in business preferred.
• CPA designation highly desired.
• Five (5)+ years’ of similar experience required.
• Experience in implementing/using Sage Intacct ERP (Core and Advanced modules).
• Strong business acumen and understanding of accounting software and financial principles required.
• Excellent analytical, technical, and problem-solving skills, with strong attention to detail.
• Exceptional verbal and written communication, project management, collaboration, and time management skills.
• Ability to work in the US without sponsorship.

Responsibilities

• Oversee all project activities and deliverables with customers, team members and Sage Intacct resources to ensure successful project completion.
• Support and guide consultants in translating clients’ business requirements into solutions by supporting the analysis, planning, implementation, and evaluation of projects.
• Drive continuous delivery process improvement and efficiency while establishing high standards for quality, increasing productivity and mitigating risk.
• Directly lead select projects based upon complexity and business need.
• Gain and maintain a comprehensive understanding of all Sage Intacct modules.
• Ensure documentation for all project-related activities, including meeting minutes and requirements documentation.
• Manage project closure and transition of customers from implementation to customer support.
• Conduct customer-focused webinars and functional knowledge transfer sessions according to methodology standards.
• Develop and maintain positive relationships with key client stakeholders to ensure client satisfaction.
• Serve as an escalation point for clients for issues related to consultant delivery.
• Assist with managing client engagement staffing, billings/collections, and ensure client profitability targets are met.
• Work with the Professional Services Leadership Team on practice development, including updating and maintaining implementation methodology and expanding reach within BT.
• Utilize entrepreneurial skills to network and build strong relationships internally and externally with clients and the community.
• Invest in professional development individually and through participation in firm-wide learning and development programs.
• Support the growth and development of other team members, and help associates meet their professional goals.
• Enjoy friendships, social activities and team outings that encourage a work-life balance.

Benefits

• Upward career trajectory
• Flexibility in how and where you get your work done
• Meaningful relationships with clients, teammates and leadership
• Professional development
• Firm wide learning and development programs
• Friendships, social activities and team outings that encourage a work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager