Manager, Safer Community Unit

Monash•Clayton, NC

5d•Hybrid

About The Position

Lead a specialist team supporting the safety and wellbeing of Monash staff and students impacted by complex and high-risk problem behaviour and mental health concerns. As Manager, Safer Community Unit, you will lead the case management function and provide expert oversight of serious and complex matters, including sexual harm, family violence, stalking, threats, assault, child safety concerns and mental health crises. You’ll lead a team of Case Specialists, oversee service delivery and ensure responses are evidence-based, trauma-informed, victim-centred and aligned with best practice, legislation and University policy. This is an opportunity to make a significant impact across the Monash Group by strengthening capability, service quality and operational excellence. You’ll manage high risk cases, provide expert advice to senior leaders, lead complex case meetings and strategic responses, and use data, trends, case reviews and research to drive service innovation and continuous improvement. You’ll also build strong relationships with internal and external partners, including Victoria Police and specialist support services, to support effective risk management and outcomes.

Requirements

Postgraduate qualifications or equivalent relevant experience.
Extensive experience leading multidisciplinary teams.
Experience managing complex behavioural risk and mental health presentations.
Strong expertise in risk and threat assessment and management, including matters involving sexual harm, family violence and child safety.
Clinical assessment and management of complex mental health risks.
Confident and highly experienced leader with exceptional judgement, communication and relationship management skills.
Ability to navigate sensitive and complex issues with professionalism and care.
Strong strategic and analytical capability.
Commitment to trauma-informed, victim-centred and culturally safe practice.
Ability to drive continuous improvement and deliver high-quality services in a complex organisational environment.

Responsibilities

Lead a specialist team supporting the safety and wellbeing of Monash staff and students impacted by complex and high-risk problem behaviour and mental health concerns.
Lead the case management function and provide expert oversight of serious and complex matters, including sexual harm, family violence, stalking, threats, assault, child safety concerns and mental health crises.
Lead a team of Case Specialists, oversee service delivery and ensure responses are evidence-based, trauma-informed, victim-centred and aligned with best practice, legislation and University policy.
Manage high risk cases, provide expert advice to senior leaders, lead complex case meetings and strategic responses.
Use data, trends, case reviews and research to drive service innovation and continuous improvement.
Build strong relationships with internal and external partners, including Victoria Police and specialist support services, to support effective risk management and outcomes.