Manager, Safeguarding Learning Pathways

United States Soccer Federation 1•Atlanta, GA

21h

About The Position

The Safeguarding Learning Manager is responsible for designing, delivering, and continuously improving U.S. Soccer’s safeguarding learning framework, products and awareness across the soccer ecosystem. This role is within the Safeguarding Prevention & Education team. This role leads the development and execution of a comprehensive safeguarding learning and awareness framework serving both internal staff and the broader U.S. Soccer ecosystem, including players, coaches, referees, administrators, owners, volunteers, and spectators across recreational, pre-professional, and professional segments.

Requirements

Bachelor’s degree in education, instructional design, learning sciences, psychology, social sciences, public health, or a related field (or equivalent experience).
5–8 years of professional experience in learning design, education, or training, including work on safeguarding, prevention, or sensitive subject matter.
Demonstrated experience designing education and/or awareness initiatives on sensitive topics such as abuse prevention, violence prevention, harassment, or misconduct.
Experience working within sporting environments, preferably across youth, amateur, or professional sport contexts.
Strong expertise in instructional design, including digital, blended, and facilitator-led learning.
Excellent communication, collaboration, and facilitation skills.
Capable of working in fast-paced and demanding environments
Must be able to connect “micro” details to the “macro” vision and mission
Proficient experience with Microsoft Suite (Word, PowerPoint, Excel, and Outlook)

Nice To Haves

Experience designing learning or awareness initiatives for large, decentralized ecosystems (e.g., federations, membership organizations).
Familiarity with U.S. Center for SafeSport requirements and safeguarding frameworks.
Experience with learning management systems (LMS) and digital learning platforms.
Training or certification in instructional design, adult learning, or trauma-informed practice.
Multilingual capabilities.

Responsibilities

Develop and execute a safeguarding learning and awareness framework aligned with U.S. Soccer’s prevention strategy and organizational priorities.
Define learning pathways and awareness objectives across stakeholder groups and levels of play, from recreational to professional environments.
Ensure learning and awareness initiatives are age-appropriate, role-specific, and accessible.
Design and oversee the development of safeguarding learning products, including: E-learning courses, Micro-learning and awareness modules, Instructor-led and virtual trainings, Blended learning experiences.
Partner with internal stakeholders and external subject-matter experts to develop high-quality, trauma-informed content.
Apply adult learning and behavior-change principles to education on sensitive topics such as abuse, misconduct, and violence prevention.
Design and support safeguarding awareness-raising initiatives and campaigns that promote understanding of safeguarding principles, expected behaviors, and reporting pathways across the soccer ecosystem.
Develop campaign-related educational assets (e.g., short learning modules, digital content, toolkits) in partnership with communications and stakeholder teams.
Ensure awareness efforts are coordinated with broader learning strategies and reinforce key safeguarding messages at scale.
Design and implement Training of the Trainer models to enable U.S. Soccer members and partners to deliver safeguarding education internally.
Develop facilitator guides, participant materials, and quality-assurance tools to support consistent and effective delivery.
Support member organizations in building sustainable safeguarding education capacity.
Integrate safeguarding learning and awareness modules into existing U.S. Soccer education and certification programs, including those for coaches, referees, administrators, and other stakeholders.
Collaborate with education and technical teams to embed safeguarding concepts into broader learning journeys rather than stand-alone requirements.
Establish methods to assess learning engagement, awareness reach, and effectiveness of safeguarding education initiatives.
Use data, feedback, and emerging best practices to continuously improve learning products and campaigns.
Serve as a learning and awareness resource within the Safeguarding Prevention & Education team.
Collaborate with internal stakeholders such as Membership, Human Resources, National Teams, Soccer Forward, and external partners to ensure consistent safeguarding messaging and education.