Manager, Safe Haven Youth Services - MHS - 6268K

Starling Community ServicesKitchener, ON
CA$41 - CA$50Onsite

About The Position

Starling Community Services (formerly Lutherwood) is a progressive, not-for-profit health and social service organization that strengthens people's lives by providing mental health, employment, and housing services to more than 22,530 people annually in Waterloo Region and Wellington County. We need great people like you to help us realize our mission and support communities where everyone experiences mental wellness, opportunities for employment, a place to call home, and a sense of belonging. One full-time permanent Manager, Safe Haven Youth Services position available, starting on September 14, 2026, working 37.5 hours per week.

Requirements

  • Requires a minimum diploma or undergraduate degree in social work or related discipline and three to five years relevant work experience in a leadership or management capacity.
  • Requires knowledge of issues and trends related to the housing and/or mental health sector.
  • Ability to maintain effective staff relations, and exceptional interpersonal and communication skills are required.
  • Proven experience in developing and maintaining partnerships with community agencies, key stakeholders and funders is essential.
  • Proven ability to assess, plan, implement, and evaluate programs.
  • Ability to integrate clinical theory and practice into the program with a sound understanding of evidence informed practices.
  • Demonstrates collaboration and self-awareness.
  • Able to build authentic and sustainable relationships with staff members, clients, and community partners.

Nice To Haves

  • Preferred experience in the management of housing and/or mental health programming.

Responsibilities

  • Manages the design, delivery, implementation, and evaluation of effective programs at Safe Haven Youth Services.
  • Establishes, and maintains partnerships with funders and community agencies to ensure the safety, housing and mental health needs of youth being served are met.
  • Builds relationships and networks with community organizations that support the Safe Haven team in providing inclusive programming.
  • Provides leadership promoting best practices and supporting the implementation of evidence informed practices.
  • Identifies gaps in service and develops programs to meet service needs.
  • Works in alignment with the Agency’s commitment to equity to further create a sense of belonging at the Agency.

Benefits

  • A positive work culture, inclusive workplace policies, and employee wellness initiatives.
  • Enrollment in a defined pension plan with the Heath Care of Ontario Pension Plan (HOOPP).
  • Enrollment in our Modular Health and Dental Benefits plan with Sun Life.
  • Access to our Employee and Family Assistance Program which provides free and confidential counselling, resources and services.
  • 4 Weeks paid vacation (accumulated bi-weekly)
  • 15 hours of personal time per year.
  • Paid sick time (accumulated monthly) to a maximum of 300 hours.
  • 11 paid holiday benefits per year plus a floater day.
  • Discounted GRT passes through membership with Travel Wise.
  • Employee Referral Incentive Program.
  • Professional development and tuition reimbursement opportunities.
  • Responsive Leadership Training Program.
  • Staff appreciation events.
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