Manager, RPS Retirement Plan Management
T. Rowe Price•Owings Mills, MD
•$100,000 - $155,000•Hybrid
About The Position
Manages a team of 10-12 Retirement Plan Managers responsible for providing high-quality operational and administrative support to clients. Responsible for ensuring that good client relations are maintained and that client plans are operating efficiently and effectively.
Requirements
- Bachelor's degree or the equivalent combination of education and relevant experience AND 5+ years of total relevant work experience
Nice To Haves
- At least 8 years of Retirement Plan Administration experience
- At least 2 years of Management experience
- Retirement Plan Credentials such as QKA, QKC, etc.
- Experience with the OMNI recordkeeping system
Responsibilities
- Ensures team follows operational and administrative processes.
- Analyzes trends and recommends process enhancements to improve team performance.
- Acts as an escalation point for complex problems that less experienced resources cannot solve.
- Provides input into decision-making processes.
- Communicates with clients and prospects to support their operational and administrative needs and ensure high client satisfaction.
- Communicates any significant client issues with their relationship managers.
- Provides subject matter expertise and leadership support for business initiatives.
- Drives adoption and execution of business initiatives.
- Develops Client relationships with key client contacts based on need.
- Coaches and develops associates to department expectations and business objectives.
- Engages in the recruiting, onboarding and talent management processes for all staff.
Benefits
- Competitive compensation
- Annual bonus eligibility
- A generous retirement plan
- Hybrid work schedule
- Health and wellness benefits, including online therapy
- Paid time off for vacation, illness, medical appointments, and volunteering days
- Family care resources, including fertility and adoption benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
