Manager - Risk Management

American ExpressNew York, NY
2dHybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdues with accounts that have a high exposure.

Requirements

  • Bachelor’s or Master's degree in risk management, business administration, communications, public relations, or a related field.
  • 1+ years of experience in risk management functions.
  • Knowledge of risk management frameworks, regulatory landscape, and methodologies.

Nice To Haves

  • Strong attention to detail and ability to manage multiple tasks.
  • Experience developing Key Risk Indicators and Key Performance Indicators to measure risk management outcomes and risk profile or experience in the identifying risks and controls in financial institutions including RCSA.

Responsibilities

  • Risk Identification & Assessment: Proactively identify, assess, monitor, and report on key risks inherent in the business unit's activities, including credit risk, market risk, operational risk, compliance risk, strategic risk, and reputational risk
  • Provide independent review and challenge to the business unit’s risk ID and assessment process and outcomes to ensure completeness and accuracy and the effective identification of the business unit’s material, top and emerging risks
  • Monitoring, Reporting and Communication: Analyze risk data across the business unit and proactively support team leadership in identifying key risk indicators (KRIs) to monitor key risks trends and enable the reporting and oversight related to the business unit
  • Strong presentation and story boarding skills to appropriately elevate programs and process level details to leadership
  • Leverage data visualization tools and reporting automation solutions where appropriate to enhance the efficiency and accuracy of risk reporting processes.
  • Risk Governance and Independent Review: Develop and maintain a comprehensive understanding of the business unit's products, services, processes, and systems to effectively challenge how the business unit identifies and manages the associated risks
  • Support the team leader in providing oversight on the business unit’s implementation of enterprise-wide frameworks including but not limited to risk appetite, concentration risks, risk governance framework, etc.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6%25 Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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