Manager - Risk Management

American Express • New York, NY

7h • Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Global Risk & Compliance Organization (GRC) independently oversee the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.
We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.
Role Overview:
The New Product Governance & Strategy team within Enterprise Risk Management & Risk Oversight (ERM&RO) leads the governance and risk management of the New Product Governance (NPG) process, ensuring compliance with OCC Bulletin 2017-43. The team owns the New Product Governance Policy, maintains the process flow for product governance risk management, enterprise system of records, and monitors product performance from a risk perspective – ensuring that we are operating within our risk appetite limits.

Requirements

• 3+ years of experience in risk management, product governance, regulatory compliance, or related functions within financial services.
• Strong analytical and problem-solving skills; ability to connect dots and structure complex concepts clearly.
• Demonstrated experience managing or contributing to large-scale projects with cross-functional involvement.
• Proficiency in building senior-level presentations (PowerPoint); strong storytelling, visual, and written communication skills.
• Ability to engage with senior stakeholders, manage competing priorities, and drive accountability.
• Advanced Excel skills required.
• Self-starter with high attention to detail, excellent judgment, and a collaborative mindset.

Responsibilities

• Support the implementation and execution of the firm’s new product governance framework in alignment with OCC Bulletin 2017-43 and relevant internal risk policy requirements.
• Lead and enhance processes related to an enterprise-wide risk transformation initiative
• Develop high-quality deliverables (including but not limited to presentations, process design documents, and reporting materials) for senior leadership, governance committees, and cross-functional partners.
• Proactively identify and address process gaps, inefficiencies, or emerging risks within the product lifecycle.
• Partner closely with teams across risk pillars and control management to facilitate end-to-end governance and improve coordination.
• Operate with agility and responsiveness in a dynamic environment, often managing multiple initiatives simultaneously.

Benefits

• Competitive base salaries
• Bonus incentives
• 6%25 Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees