Manager, Risk Management

Community Health Systems•Peru, IN

About The Position

The Manager, Risk Management oversees departmental operations and personnel and implements risk management strategies to minimize exposure to loss and liability. The role manages risk assessment, compliance, staff education, and reporting in support of patient safety and regulatory adherence. It also provides leadership for staff, departmental planning and budgeting, quality assurance, and collaboration across the organization. The position may perform staff duties when required and must meet the competencies established for that work.

Requirements

Bachelor's degree in a relevant field, or more than two years of direct experience in lieu of a bachelor's degree.
Two to four years of experience in a closely related field with a bachelor's degree.
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Ability to foster teamwork, professionalism, and continuous improvement.
Ability to communicate effectively with leadership, team members, and stakeholders.
Ability to delegate, work effectively with others, manage tasks independently, and meet deadlines.
Problem-solving and critical-thinking skills.
In-depth knowledge of industry best practices and regulatory compliance, if applicable.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
For Georgia: CPHRM and/or ARM designation required.

Nice To Haves

Master's degree.
Two to four years of previous leadership experience.
Certified Professional in Healthcare Risk Management (CPHRM).
For Arizona: CPHRM and/or Associate in Risk Management (ARM) designation.

Responsibilities

Monitor and evaluate departmental performance, identify operational variances, and address them to achieve risk management and quality goals.
Participate in developing, implementing, and monitoring risk management policies, procedures, and standards aligned with organizational goals and regulatory requirements.
Collaborate with other departments to identify and resolve risk-related issues, coordinate improvements, and support new program initiatives.
Manage risk assessments, investigations, and internal reporting of actual and potential facility risks; ensure timely responses and resolution.
Educate staff on risk management protocols, patient safety initiatives, and incident reporting.
Oversee or coordinate investigation, processing, and defense of claims and suits against the facility, including timely and accurate responses to legal inquiries and discovery requests.
Guide budget planning and compliance for risk management activities, recommending resources and equipment as needed.
Provide staff leadership, mentorship, and professional development; schedule employees, consult with the Director on staffing issues, conduct performance evaluations, set goals, and provide feedback.
Develop and manage the departmental budget, monitor expenditures, and support cost-effective operations while maintaining service quality.
Evaluate and implement technologies to improve operational efficiency.
Develop and implement departmental policies, procedures, and protocols to optimize quality and efficiency.
Ensure compliance with relevant regulatory bodies; may oversee accreditation processes and participate in audits, inspections, and accreditation activities.
Follow quality control practices to ensure accuracy, consistency, and safety.
Work with leadership teams to coordinate and improve service delivery, and stay current with industry developments, technologies, and regulatory changes.
Perform staff-role duties when required and fulfill the associated responsibilities and competencies.
Perform other duties as assigned; maintain regular and reliable attendance; comply with policies and standards.