Mgr-Risk Management
About The Position
The Digital Wallet Fraud Risk team is looking for an energetic and high-performing Manager to drive innovation in the Digital Wallet fraud risk area. You will have the power to identify interesting and actionable insights that would have a meaningful impact on our customers and our business. You will be responsible for developing and implementing new strategy and capabilities for fraud prevention. These new capabilities would utilize our rich data. In addition to managing fraud strategy for a specific segment, the role will also be responsible for defining requirements, establishing risk assessment strategies for new product initiatives and collaborating closely with stakeholders both within FRM and across external partner teams. To succeed in this role, you would need to have a very good blend of technical skills, innovative thinking and collaborative skills.
Requirements
- 3+ years’ experience implementing capabilities in complex environments.
- Experience with data processing tools such as R, SQL, Hive, Yellow Brick, or Python is required.
- Solid understanding of statistical techniques for data analysis and correlation.
- Demonstrated ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment.
- Proven track record of working proactively and independently to solve problems and drive results.
- Strong presentation skills to convey data and fraud insights to different stakeholders.
- Ability to build collaborative, trusting relationships across teams.
- Strong project management skills, with high energy, intellectual curiosity, and a positive, proactive mindset.
Nice To Haves
- Knowledge of machine learning algorithms is a plus.
- Familiarity with the fraud landscape and emerging fraud trends in the card space is a plus.
- Understanding of payment products, emerging technologies and competitive landscape is preferred.
- Bachelor's/Master’s degree in Business, Finance, Economics, Sciences, Mathematics, or Engineering related fields preferred.
- Experience in Fraud risk management.
Responsibilities
- Develop and implement fraud prevention strategies to mitigate risk in digital wallet spend.
- Minimize unprofitable fraud-related disruptions with a strong focus on optimizing fraud strategy controls.
- Design and implement new data features to reduce approved fraud while maintaining customer experience.
- Identify and address emerging fraud trends, monitoring key metrics and taking timely corrective actions.
- Provide thought leadership on fraud strategy for new payment product integrations.
- Lead the integration of new data sources to strengthen fraud detection and prevention capabilities.
- Collaborate with cross-functional teams including Fraud Servicing, Decision Science, Digital Labs, and U.S. Consumer and Commercial business teams on strategic fraud initiatives.
- Partner with fraud and technology teams to establish a robust fraud strategy framework for new proprietary product launches.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
