Manager, Risk and Controls

ARC'TERYXVancouver, BC
Hybrid

About The Position

Arc'teryx is seeking a dynamic and strategic individual to fill our new Manager, Risk and Controls position. In this role you will lead work that identifies, quantifies, strategizes, and executes solutions to mitigate risks to our business. Whether it’s abuse of our policies (internal or external), organizational threats, bypassing of controls or other transactional or brand impacting actions, you will provide the expertise and organizational leadership that navigates us through these events. To be successful in this role you’ll need a deep understanding of global business, from ground level transactional data up to macro economic and societal trends. You’ll leverage your understanding to advise on strategy, update policies and implement new tools and techniques, to mitigate risks in supporting the growth of our business. This role requires a high degree of cross-functional collaboration and partnership, as risks can touch many facets of our business. As such, relationship building and strategy enrollment are key strengths, whether it’s with Business Partners at our Vancouver HQ, NAM, or International Partners in EMEA and APAC markets, you’ll have the opportunity to work with them all. This role is primarily based out of our North Vancouver office, and is open to hybrid/remote work arrangements for the right candidate. Candidates must be eligible to work in Canada.

Requirements

  • 5+ years work experience in a Risk Advisory, Internal Controls, or Risk Management role.
  • 5+ years work experience in Retail, with channel exposure to store, omni and ecommerce, systems, programs, and processes.
  • Strong verbal and written communication skills, have exceptional attention to detail, and can clearly articulate the risk likelihood, impact, and recommended action to all levels of leadership.
  • Strong working knowledge of risk management and control principles, standards, and methodologies (e.g., COSO, COBIT, NIST, etc.)
  • High level of business acumen and understanding.
  • Ability to synthesize a great deal of data and contextual information to produce actionable strategies and results.
  • Strong background in auditing, risk advisory, compliance and or investigations.
  • Proven track record of working in a complex environment, engaging stakeholders at the local and regional levels in a matrix.
  • Understanding of the power of influence and use it effectively in communication.
  • Excellent interpersonal skills and the ability to work with all levels of stakeholders.
  • Excellent organization and prioritization skills with the ability to manage multiple, competing priorities.
  • Comfortable with SQL, Power BI, Tableau data visualization.
  • Solid understanding of communications, change management and training.
  • Excellent collaborator, and work effectively in a team.
  • Seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right.
  • Self-starter who thrives in ambiguity, with demonstrated ability to build programs and processes (0-to-1) and lead cross-functional projects from initiation through delivery.

Responsibilities

  • Proactively assessing new and emerging risks to our commercial business through strong partnerships with cross-functional business units.
  • Building our Enterprise Risk Management Program from scratch by working with our risk partners in Asset Protection, Legal, Security, etc. to effectively build and implement the governance structure and risk framework for the enterprise, including leading key initiatives and projects from start to finish.
  • Evaluating risks faced by different business units to achieve their business objectives and assess their control strategies and measures in plan to mitigate these risks.
  • Providing value-add recommendations to operational management with respect to policies and procedures, internal controls, and operational best practices.
  • Analyzing internal data, published research, and trade articles concerning global retail trends, parallel importation, and gray market goods.
  • Developing and implementing a risk management framework, leveraging friction, systematic controls, introduction of risk and policy updates, to mitigate business impacts.
  • Leading investigations into events, trends, individuals, syndicates, and other organized groups that present operational risk challenges to our global growth.
  • Planning and executing global risk related strategic projects, process changes, system implementations and policy updates.
  • Regularly briefing Senior Leaders and Business Stakeholders on risk metrics, trends, and program progress.
  • Aligning global cross functional partners on risk vision, strategy, and operational plans.
  • Working with data analytic teams in creating risk focused KPIs and dashboards to measure success and identify areas of opportunity.
  • Owning other tasks and duties required to maintain the mandate of Risk and Controls function

Benefits

  • Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
  • RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
  • Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
  • Parental leave top-up and a nesting period for new parents.
  • Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
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