Manager, Risk and Control
About The Position
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. As a global technology company our mission at Mastercard is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. The Open Finance Risk & Controls team is part of the broader Services organization, which fuels global partner growth through solutions in Customer Acquisition and Engagement, Security, Business Insights, and Open Finance. The team operates as the first line of defense, partnering with business leaders to assess operational risks and design controls aligned with the product risk strategy. We support innovation while maintaining a strong control environment, working closely with Product, Legal, Regulatory Affairs, Data Privacy, Global Ethics & Compliance, and Internal Audit. As a Manager in the Open Finance Risk & Controls team, you will lead a team of analysts responsible for issue management, control monitoring, and stakeholder reporting. You will own execution quality, ensure consistency across products and regions, and act as a key risk partner to senior business and control stakeholders.
Requirements
- Substantial experience in Risk Management, Compliance, Audit, or Operational Risk within Banking or Financial Services.
- Prior experience managing or leading teams, with demonstrated ability to coach and develop talent.
- Strong understanding of first line of defense responsibilities, issue management frameworks, and control environments.
- Experience partnering with senior business leaders and influencing outcomes across complex stakeholder groups.
- Excellent written and verbal communication skills, with experience presenting to executive audiences.
- Strong organizational skills and ability to manage competing priorities in a fast paced environment.
- Bachelor’s degree in Business, Finance, Risk Management, or a related field required.
Nice To Haves
- Advanced degree or relevant certifications are a plus.
Responsibilities
- Manage, coach, and develop a team of Risk & Controls analysts, setting clear priorities, performance expectations, and development plans.
- Own the first line issue management framework for Open Finance, ensuring timely issue identification, escalation, remediation planning, and closure across the portfolio.
- Review and approve issue records, Corrective Action Plans, and remediation evidence to ensure quality, completeness, and alignment with risk appetite.
- Drive standardization and continuous improvement of issue management, control monitoring, and reporting processes to support scale and global consistency.
- Lead team training efforts, including onboarding, ongoing skill development, and targeted education for business stakeholders.
- Serve as a primary point of contact for senior stakeholders on risk issues, remediation status, and control health.
- Prepare and deliver executive level reporting for senior leadership, governance forums, and committees.
- Oversee risk and control activities including RCSA execution, control mapping, and control testing support, ensuring timely and accurate documentation.
- Partner closely with Product, Legal, Compliance, Data Privacy, Technology Risk, and Internal Audit to align on risk outcomes and remediation strategies.
- Support regulatory exams, internal audits, and other reviews, coordinating responses and managing follow up actions.
- Promote a proactive risk culture by embedding risk considerations into product development and operational decision making.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- 16 weeks of new parent leave
- up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
