Manager, Revenue Operations

Leap Tools

11h•Remote

About The Position

At Leap Tools, we are building the world's most advanced solutions for the interior décor industry. With customers in 80+ countries, our clientele includes Fortune 500 companies such as Home Depot, local retailers such as Alexanian's, and everything in between. We have been recognized as one of the fastest-growing tech companies by Deloitte for multiple years in a row, and we are looking for ambitious challenge-seekers to fuel our momentum and help us create an iconic global tech company. Our technology lets you preview products in your own room before you buy them. Imagine you want to redesign your home and have been searching for new tiles for your kitchen, or a new rug for your living room. You definitely want to make sure it will look good in your space. We enable you to do that through our proprietary cutting-edge technology, presented in an extraordinarily simple and accessible way. Try our rug demo now! Simply upload a picture of your room using your mobile phone, and slide the rug under your coffee table: https://www.roomvo.com/rugdemo4r [https://www.roomvo.com/rugdemo4r] You pride yourself on becoming a key strategic adviser and revenue team advocate. You love details. You thrive on creating processes, systems, and enablement resources that allow those around you to succeed. You are eager to make a big impact and leave your mark on an industry. You are always looking for improvements and ways to automate. You pay close attention to details and are thoughtful about applicable workflows. You thrive in a team that challenges you and lifts each other up. Your peers are impressed by your technical knowledge and know-how, which allows you to become their trusted advisor. You are not afraid to convince someone to change your mind and you recognize when you need to change yours. You are excited to take on new challenges and be part of something small that is growing into something big. We hire humans, not job descriptions. You should apply even if this role and salary range don't align with your experience. We’re happy to create unique roles and compensation for the right talent.

Requirements

3+ years of technical experience in Sales Operations in a fast-paced, high-growth environment
5+ years admin experience with Salesforce and/or Hubspot
Exceptional ability to manage internal client relationships, leveraging strong consultative skills
Creative problem solver with a strong work ethic and the ability to work independently or in a fast-paced team environment
Experience working directly with sales and client success management teams.
High sense of urgency with excellent organizational and time management skills
Advanced level in Excel (models, analytics, pivot tables, advanced functions, charts, graphs, etc.)
Ability to manage multiple projects simultaneously and pay close attention to detail while adhering to strict deadlines
Experience with MixMax, Dialpad, and Sales Navigator tools are considered an asset
Excellent communication and presentation skills

Responsibilities

Manage end-to-end revenue team operations process in all markets, ensuring the best possible user experience for internal stakeholders
Discover and drive performance improvement across multiple revenue (sales, customer success, marketing) platforms, tools and processes with a goal of maximizing efficiency and effectiveness within the business
Work with cross-functional teams, and support Salesforce across all Lines of Businesses, to drive Salesforce changes to workflows, objects and fields, business rules, and business process flows to enhance the business while implementing best practices on the application
Maintain the functional areas of CRM (Salesforce) data management including Accounts, Opportunities, Quotes, Dashboards & Reports
Deliver effective enablement, communication, training and support to facilitate strong adoption and ongoing Salesforce user acceptance
Deploy Quota / Target allocation & assignments
Provide prompt and complete resolution to technical challenges and business issues by triaging support requests & administrative needs of users
Manage key initiatives relevant to new customer acquisition, sales productivity and the coordination between Sales, Marketing and Customer Success
Work alongside the engineering team to build reliable data models to support a flexible and in hyper-growth analytical structure
Collaborate with internal stakeholders and conduct regular discovery interviews to understand and solve complex sales issues, while breaking down larger challenges into actionable and measurable projects
Enable revenue leaders with robust reporting and dashboards to drive performance management and target setting
Help deliver key insights that drive strategic decision-making within the revenue teams
Directly manage Sales Ops Administrator and future RevOps team hires
Be a champion and own the entire tech stack within sales operations including Salesforce, Catalyst, Gong, Mixmax, LinkedIn Sales Navigator, Dialpad, and others