Manager, Revenue Operations (ROPS)
About The Position
As a Manager on Team Lodestar, you will be responsible for identifying and implementing opportunities across the revenue cycle in close partnership with peers and stakeholders. You will lead a team of analysts focused on generating meaningful insights and driving solutions to complex business challenges. Team Lodestar specializes in real-time performance monitoring, strategic business intelligence, cash flow forecasting, and building recurring financial impact narratives around cash flow and yield performance. By bridging the gap between Revenue Operations, Finance, and Accounting, Team Lodestar develops and delivers capabilities and insights that drive performance across financial and revenue cycle metrics for key leaders and business partners.
Requirements
- Bachelor’s degree in Business Administration, Finance, Economics, Mathematics, Analytics, or a related field.
- Demonstrated use of AI-enabled tools to improve productivity, decision-making, and business outcomes.
- 5+ years of progressive professional experience.
- 2+ years of direct people leadership experience.
- Advanced proficiency in Microsoft Office applications, particularly Excel.
- Experience analyzing business operations, data, or processes.
- Experience with modeling and/or performance forecasting, particularly related to cash flow or financial performance.
- Demonstrated experience leading analytical, reporting, business intelligence, or similar teams and initiatives.
- Experience translating complex business problems into data-driven insights and recommendations.
- Ability to influence stakeholders and drive outcomes through analytical problem-solving and effective communication.
Nice To Haves
- MBA or other applicable advanced degree.
- Experience with Tableau, SQL, Alteryx, Google Cloud Platform (GCP)/BigQuery, data warehousing, or similar analytical tools.
- Prior experience within healthcare revenue cycle or healthcare operations.
Responsibilities
- Establish team priorities, goals, and success metrics aligned with broader organizational objectives.
- Ensure the high-quality, timely delivery of insights, recommendations, and analytical work products; take full accountability for team results.
- Translate complex business challenges and strategic priorities into structured analyses and actionable recommendations.
- Manage work across multiple stakeholders, priorities, and initiatives.
- Communicate proactively and present insights clearly to leaders at all levels of the organization; deliver persuasive recommendations to senior audiences.
- Apply critical thinking to remove barriers, resolve issues, and drive sustainable solutions.
- Coach and develop a high-performing team of analysts.
- Create an environment focused on accountability, continuous learning, and professional growth.
- Provide meaningful feedback, career development support, and performance coaching.
- Foster strong team engagement and collaboration.
- Help analysts strengthen business acumen, analytical thinking, communication, and leadership skills.
- Champion DaVita's Mission and Core Values while modeling effective leadership behaviors.
- Guide analytical approaches and ensure the appropriate use of data to support business decisions.
- Break down large, ambiguous problems into manageable components.
- Validate results through critical thinking, business context, and analytical rigor.
- Leverage analytical tools and technologies to increase efficiency, visibility, and insight generation.
- Promote strong documentation, process discipline, and knowledge sharing across the team.
- Take on special projects and other duties as assigned.
Benefits
- Medical, dental, and vision coverage
- 401(k) matching
- Paid time off (PTO)
- PTO cash-out opportunities
- Family resources
- Employee Assistance Program (EAP) counseling sessions
- Access to Headspace®
- Backup child and elder care
- Maternity and paternity leave
- Additional family-focused benefits
- On-demand leadership and professional development courses through DaVita University.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
