Manager, Revenue Cycle Support and Cash Management
About The Position
At NorthBay Health, the Manager, Revenue Cycle Support & Cash Management is responsible for the leadership, management, and operational performance of functions and teams supporting NorthBay joint revenue cycle operations, including cash management, correspondence scanning, customer service, self-pay/Single Billing Office (SBO) operations, revenue cycle system shared support services, and related workflows that span the full revenue cycle. The Manager ensures regulatory compliance, operational efficiency, strong financial performance, excellent patient financial experience, and collaboration between all revenue cycle teams and customers across all revenue cycle and SBO functions.
Requirements
- Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence.
- Staff-level positions use a step-based system (Steps 1–5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role.
- Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan.
Responsibilities
- Leadership, management, and operational performance of functions and teams supporting NorthBay joint revenue cycle operations, including cash management, correspondence scanning, customer service, self-pay/Single Billing Office (SBO) operations, revenue cycle system shared support services, and related workflows that span the full revenue cycle.
- Ensuring regulatory compliance, operational efficiency, strong financial performance, and excellent patient financial experience.
- Fostering collaboration between all revenue cycle teams and customers across all revenue cycle and SBO functions.
Benefits
- medical, dental, and vision insurance
- life, disability, and long-term care coverage
- paid time off including vacation, sick leave, holidays, and bereavement
- a 403(b) retirement plan with employer match
- education reimbursement for eligible roles
- professional development and training programs
- Employee Assistance Program
- wellness programs
- recognition programs
- shift differentials
- market-based compensation review and increases subject to approval and organizational performance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
