Onsite Manager Revenue Cycle Operations

R1 RCMSylva, NC
$84,058 - $105,072Hybrid

About The Position

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Revenue Cycle Operations Manager, you will partner directly with hospital leadership to build strong relationships, gain stakeholder buy-in, and successfully implement process improvements. You will leverage data to identify operational challenges, investigate root causes, and develop solutions that improve revenue cycle performance. The successful candidate will demonstrate sound judgment, adjust communication styles to engage senior leaders and frontline teams, and inspire others to achieve organizational goals. To thrive in this role, you must have a strong understanding of Revenue Cycle Operations in a hospital setting, a passion for building relationships, and the ability to engage hospital leaders and key stakeholders through meaningful face-to-face interactions.

Requirements

  • 5+ years of revenue cycle experience
  • Ideally with 2 years of supervisory level leadership
  • Proven ability to meet with hospital leaders face-to-face, build strong relationships, and engage senior stakeholders.
  • Intermediate proficiency in Microsoft Excel, including VLOOKUPs, PivotTables, data analysis, reporting, and spreadsheet management.
  • Excellent communication, organization, and problem-solving skills

Responsibilities

  • Challenge best practices and seek opportunities to drive process improvements
  • Own management decisions regarding daily operations within assigned hospital(s)
  • Partner with customer executive management team to collaborate on detailed reviews of facility-wide financial and operational metrics
  • Identify and capitalize upon opportunities for process, cost, and patient satisfaction improvement
  • Demonstrate an ability to gain buy-in and drive change across an entire client department including leadership and staff
  • Engage team to drive to meet and exceed performance targets.

Benefits

  • annual bonus plan
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