Manager Revenue Cycle Operations

R1 RCM•Remote, TX, TX

3d•$65,478 - $96,885•Onsite

About The Position

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Manager Revenue Cycle Operations, you will: Oversee and manage a portfolio of client engagements and act as the primary point of contact for R1's clients, including reporting, knowledge sharing, and day-to-day team management Develop and execute strategy and improvement efforts, including pilot projects, to optimize processes and drive profitability Set team goals and prioritize team tasks to ensure the team can meet goals across the client portfolio while maintaining current resolution efforts Provide continual analysis and quality assurance of projects to ensure audit accuracy and effectively prioritize research efforts for junior staff Communicate regularly and effectively with key internal and external stakeholders; develop key client relationships and effectively communicate project status and recommendations Prioritize inquiries from key stakeholders, assist team with project-specific tasks, and generate internal/external reporting Collaborate with fellow team members, support proactive communication and problem solving to enable high performance of team and individuals Utilize R1 and client software platforms to manage account information and workflow

Requirements

A Bachelor’s Degree and demonstrated academic achievement
2-5 Years of Revenue Cycle Management experience – with at least 2 years of management experience
Epic experience
Strong understanding of Revenue Cycle Operations and/or demonstrated, relevant domain knowledge
Leadership Skills – Strong communication and leadership skills, while acting as a role model and coaching team members in R1’s core values
Interpersonal Skills – The ability to establish oneself as a peer and trusted partner for our client counterparts
Change Management – The ability to help counterparts through difficult transitions to a new process, workflow, or situation
Motivation / Drive – Successful candidates will have a desire for continuous learning. Self-starting and going beyond what is asked to take on new challenges and create innovative solutions
Tenacity /Grit – This role will require getting deep into details and performing very granular reviews and extensive process shadowing. While this work can be tedious, it is foundational to success
Analytical Skills – Understanding of complex Excel and Access and/or simple SQL and Visual Basic are a plus
More important is mathematical / analytical aptitude and a desire to invest the time to learn

Responsibilities

Oversee and manage a portfolio of client engagements and act as the primary point of contact for R1's clients, including reporting, knowledge sharing, and day-to-day team management
Develop and execute strategy and improvement efforts, including pilot projects, to optimize processes and drive profitability
Set team goals and prioritize team tasks to ensure the team can meet goals across the client portfolio while maintaining current resolution efforts
Provide continual analysis and quality assurance of projects to ensure audit accuracy and effectively prioritize research efforts for junior staff
Communicate regularly and effectively with key internal and external stakeholders; develop key client relationships and effectively communicate project status and recommendations
Prioritize inquiries from key stakeholders, assist team with project-specific tasks, and generate internal/external reporting
Collaborate with fellow team members, support proactive communication and problem solving to enable high performance of team and individuals
Utilize R1 and client software platforms to manage account information and workflow