About The Position

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. The Manager of Compliance & Business Process Improvement plays a critical role in ensuring that the agency’s operations align with regulatory standards and internal policies while driving continuous improvement across business processes. This role is ideal for a strategic thinker with a strong background in compliance, operational excellence, and change management within a managed services or healthcare environment.

Requirements

  • Bachelor’s degree in Business Administration, Healthcare Administration, or related field (preferred).
  • 5+ years of experience in compliance, process improvement, or operations management, preferably in a managed services or healthcare setting.
  • Experience with multiple EMR/EPM platforms with a solid understanding of healthcare business workflows and operational guidelines.
  • Strong analytical, communication, and project management skills.
  • Proficiency in Microsoft applications (CoPilot, PPT, Excel, etc), compliance tools, workflow automation platforms (e.g., ServiceNow), etc.

Nice To Haves

  • Certification in compliance (e.g., CHC, CCEP) and/or process improvement (e.g., Lean Six Sigma Green/Black Belt) strongly preferred.

Responsibilities

  • Assist with the development, implementation, and monitoring of compliance programs to ensure adherence to federal, state, and contractual regulations.
  • Coordinate, schedule and support internal audits and risk assessments.
  • Monitor progress in closing procedural gaps and corrective actions.
  • Develop and maintain documentation for compliance protocols and process workflows.
  • Collaborate with other teams / team members to manage compliance-related training and reporting.
  • Facilitate training sessions and workshops to promote a culture of compliance and continuous improvement.
  • Support process improvement initiatives that enhance service delivery, reduce risks, and improve client satisfaction.
  • Partner with cross-functional teams to ensure alignment of compliance and operational goals.
  • Support global expansion efforts by ensuring new service offerings meet international regulatory requirements and operational standards.
  • Collaborate with international teams to adapt business processes for regional needs while maintaining consistency and compliance.

Benefits

  • medical, dental and vision coverage
  • 401(k) plan with a generous employer match
  • employee stock purchase plan
  • generous Paid Time Off policy
  • paid parental leave
  • adoption assistance
  • free annual health screenings and coaching
  • bank at work
  • on-site workshops
  • ongoing programs recognizing major events in the lives of our employees throughout the year
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