Healthcare - Manager, Revenue Cycle Consulting

ECG Management Consultants•San Diego, CA

4d•Hybrid

About The Position

ECG, a leading healthcare consulting firm with over 50 years of experience, is seeking individuals to join their team and make a direct impact on healthcare services nationwide. ECG specializes in providing strategic, financial, operational, and technology-enabled consulting services to a wide range of healthcare clients. The firm values collaboration, integrity, and innovation, and is committed to a supportive work environment. This specific role is within the Revenue Cycle Service Area, addressing the growing complexities and pressures on provider margins and reimbursement models. The Manager position is pivotal in delivering high-quality consulting work, leading teams, shaping client deliverables, and contributing to the firm's culture. The role demands analytical acumen, structured problem-solving, strong communication, and leadership capabilities.

Requirements

Master’s degree in business administration and/or master’s degree in a health-related field preferred
6+ years of progressive experience in hospital revenue cycle management consulting; consideration will be given to years of experience as a hospital senior executive combined with consulting experience
Demonstrated proficiency in data analysis, problem-solving, professional writing, and structured communication
Strong project management capabilities
Proficiency with Microsoft Excel, Microsoft PowerPoint, and analytical tools; ability to build or enhance models with minimal oversight
Excellent organizational skills, attention to detail, and ability to manage multiple priorities
Professionalism, sound judgment, and strong interpersonal skills with both internal teams and clients
Commitment to mentoring junior team members and contributing to a positive culture
Thrive in a hybrid consulting environment
Ability to travel at least 50% of the time
Having the permanent legal right to work in the United States is a condition of employment.

Responsibilities

Lead high-complexity work streams and ensure deliverables are accurate, insightful, and aligned with client goals.
Apply project management principles to schedule, coordinate, and monitor work streams, including budgets, team performance, and project dependencies.
Conduct quantitative and qualitative analyses and synthesize findings into actionable recommendations.
Translate data into meaningful insights and clear visualizations that support client understanding.
Identify and define complex problems; analyze underlying issues and develop feasible, reasoned solutions.
Present components of deliverables to clients, respond to questions on assigned content, and coordinate follow-up communications.
Adapt methodologies to fit specific client needs and identify risks requiring escalation.
Provide timely, actionable feedback to team members; model professionalism, tact, empathy, and inclusivity.
Manage effective working relationships, even in challenging situations, and contribute to a positive team culture.
Help team members understand how their goals align with project and organizational objectives.
Demonstrate situational awareness and adapt leadership style to optimize performance.
Mentor junior consultants, share knowledge generously, and promote a culture of continuous learning.
Begin taking responsibility for overall team contributions to project success.
Articulate desired outcomes and guide team members in developing written and verbal communications.
Support staff in tailoring communication to specific audiences for greater impact.
Lead selected portions of presentations and facilitate discussions by drawing in new perspectives and clarifying key points.
Ensure follow-up communications, clarifications, and client touch points are completed effectively.
Formulate strategic objectives and priorities across multiple projects.
Identify opportunities to advance organizational goals.
Adapt standard methods to meet the needs of each project.
Identify project risks and contingencies, escalating when needed.
Develop new insights and solutions for common project challenges.
Identify and research potential market opportunities.
Engage in outreach and relationship-building activities as a representative of ECG.
Participate in creating marketing materials, pitch decks, and proposals. Contribute to business-winning activities.
Support operational improvements, practice development, and initiatives that strengthen the firm’s competitive position.