Manager, Retail Product Development, TH, Canada

Restaurant Brands International•Toronto, ON

1d•CA$105,000 - CA$130,000•Onsite

About The Position

Restaurant Brands International Inc. (RBI) is seeking a Manager, Retail Product Development for its Tim Hortons brand in Canada. RBI is a global leader in the quick-service restaurant industry, owning iconic brands like Tim Hortons, Burger King, Popeyes, and Firehouse Subs. This role is crucial in driving the innovation and growth of Tim Hortons' retail merchandise, contributing to the company's mission of building the world's most loved restaurant brands. The position involves leading product development from concept to commercialization, collaborating with cross-functional teams, and ensuring alignment with business objectives and customer needs. RBI is committed to sustainable practices through its Restaurant Brands for Good framework.

Requirements

Minimum 5-7 years' experience in a product development role, preferably in apparel, drinkware, accessories, homewares, or consumer products.
University or college degree or commensurate experience; background in fashion design, industrial design, product design, or related field preferred.
Strong technical aptitude and deep product knowledge across both soft goods and hard goods categories.
Proficiency in design software including Adobe Illustrator and Photoshop required; experience with CAD, 3D rendering, and product visualization software preferred.
Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint.
Demonstrated experience managing product development projects from concept through commercialization.
Strong understanding of product development processes, manufacturing, sourcing, packaging, and retail environments.
Excellent organizational, planning, prioritization, and project management skills, coupled with strong follow-up capabilities.
Ability to effectively lead and influence cross-functional teams while managing multiple projects simultaneously.
Strong written and verbal communication, presentation, and interpersonal skills.
Proficient knowledge of technical specifications, construction methods, materials, and product development requirements.
Sharp eye for detail, design, style, and consumer trends.
Highly detail-oriented and process-driven.
Strong analytical abilities combined with creativity in problem-solving and innovation.
A proactive, collaborative, and solution-oriented approach.
Strong time management skills and ability to thrive in a fast-paced environment.
Strong understanding of market trends, product opportunities, and innovation processes.

Nice To Haves

background in fashion design, industrial design, product design, or related field preferred.
experience with CAD, 3D rendering, and product visualization software preferred.

Responsibilities

Lead the development and execution of the retail product innovation pipeline across multiple categories including drinkware, apparel, seasonal, toys, accessories, and other retail merchandise.
Analyze market trends, competitor activities, guest feedback, and industry insights to identify new product opportunities and support revenue growth through innovative product solutions.
Build and maintain a product development pipeline aligned with business objectives, customer needs, and category growth opportunities.
Create and direct product designs including CADs, renders, technical drawings, and detailed tech packs including material specifications, sketches, measurements, and manufacturing requirements as needed.
Manage product development calendars, project timelines, and commercialization milestones to ensure products are delivered on time and aligned with launch objectives.
Collaborate and lead cross-functional alignment with Category Management, Marketing, Partnerships, Legal, Translations, Store Operations, Quality Assurance, Regulatory, Supply Chain, and external partners throughout the product development lifecycle.
Manage relationships with vendors and manufacturing partners to develop, track, review, and approve projects through the entire product development process, including sample reviews and approvals.
Act as the subject matter expert for retail products across both hard goods and soft goods categories, providing guidance and recommendations to internal stakeholders.
Develop packaging specifications and oversee packaging execution to ensure brand standards, creative requirements, technical specifications, and approval processes are met.
Conduct thorough market research and competitive analysis to identify customer needs, emerging trends, white-space opportunities, and innovation platforms that support future growth.
Review cost analyses, assess product profitability, and make recommendations to balance innovation, quality, cost targets, and commercial objectives.
Track product performance post-launch and leverage insights to identify opportunities for product improvements, line extensions, and future innovation.
Oversee sample management including tracking, storage, organization, and preparation for presentations, customer meetings, and executive reviews.
Act as an advocate for the customer by placing consumer needs and brand experience at the forefront of product design and decision-making.
Present product concepts, innovation opportunities, and pipeline recommendations to leadership and key stakeholders.
Drive continuous improvement initiatives by identifying process efficiencies, resolving development challenges, and improving speed-to-market.
Provide mentorship, guidance, and support to junior team members and cross-functional partners as required.