Mgr, Retail Ops

Constellation Energy Generation, LLC.Houston, TX

About The Position

As the largest private-sector power producer in the world and the nation's largest producer of clean and reliable energy, Constellation is focused on our purpose: lighting the way to a brilliant tomorrow for all. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Now integrated with Calpine, our portfolio includes 55 gigawatts of capacity from nuclear, natural gas, geothermal, hydro, wind and solar facilities, with the generating capacity to power the equivalent of 27 million homes. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things. Join us in meeting the country's energy needs today and tomorrow.

Requirements

  • Bachelor's degree and 8-years of experience, in lieu of degree 12-years of experience
  • Energy industry experience
  • Proven ability to build, develop, and retain strong, high performing teams
  • Proven written and verbal communication skills, including experience presenting to internal and external audiences
  • Demonstrated ability to influence key business decisions
  • Excellent organizational and time management skills
  • Strong interpersonal, communication, and analytical skills with ability to solve new and complex problems quickly
  • Working knowledge of LDC / ISO market transactions (EDI)

Nice To Haves

  • Master's degree in Information Systems or Business Program
  • Experience using CRM and or order to cash workflow systems

Responsibilities

  • Establish and maintain team performance through clear goals, metrics, quality standards, development plans, and regular performance reviews while fostering strong engagement and culture.
  • Lead and develop a high performing team responsible for strategic reporting, analysis, and coordination activities, providing coaching and performance oversight to ensure consistent and high quality execution of responsibilities.
  • Partner with cross functional teams and Information Technology to support projects, define requirements, develop test plans, and implement system and process improvements.
  • Proactively challenge the status quo to automate and improve processes through innovation by creating and/or leveraging new technologies or work processes, with focus and intent on implementing their sustainable solutions.
  • Resolve complex operational issues using independent judgment, including interpreting tariffs, regulatory requirements, and market rules as needed.
  • Ensure adherence to compliance requirements, including Sarbanes Oxley (SOX), through regular audits, assessments and control testing.
  • Travel required as necessary to meet business needs.
  • In-person attendance for training, all-hands meetings, and other meaningful engagements.

Benefits

  • bonus program
  • 401(k) with company match
  • employee stock purchase program
  • comprehensive medical, dental and vision benefits
  • robust wellbeing programs
  • disability and life insurance benefits
  • paid time off for vacation, holidays, and sick days
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