Manager Retail Branch I

BECU•Bellevue, WA

3d•$84,300 - $103,000

About The Position

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. You bring more than your expertise to your role, and that matters here. Your story, perspectives, and lived experiences help shape belonging at BECU and deepen how we connect with and support our employees, our members, and our communities.

Requirements

Bachelor’s degree or equivalent related experience required.
Minimum one year of leadership experience required.
Minimum four years of experience in a sales, retail, or banking environment required.
Comply with SAFE Act legislation, including annual registration as a Mortgage Loan Originator (MLO).
Proficient math skills with a high degree of accuracy.
Strong attention to detail and ability to multitask effectively.
Effective leadership, negotiation, and problem-solving skills.
Ability to plan, organize, and implement projects in a timely manner.
Strong training, mentoring, and sales skills.
Effective relationship development and marketing skills.
Excellent presentation and group facilitation skills.
Ability to create a sales/service environment and motivate staff.
Flexibility to work a schedule that meets branch needs.

Nice To Haves

Financial institution experience preferred.

Responsibilities

Drive Member Success: Build and nurture strong relationships within the local community to drive membership, deposit, and loan growth while promoting BECU's value proposition.
Coach for Excellence: Inspire your team through consistent coaching, mentoring, and training to develop their skills, encourage professional growth, and achieve sales and service goals.
Foster a Service-First Culture: Create an environment that prioritizes outstanding member experiences by ensuring your team aligns with BECU’s purpose and values.
Optimize Operational Efficiency: Oversee branch service levels, manage schedules, and use data-driven insights to maintain operational excellence.
Build Community Relationships: Partner with community leaders and stakeholders to establish meaningful connections that reinforce BECU’s brand and mission.
Lead Compliance and Standards: Ensure all team members adhere to policies, procedures, and regulations while maintaining BECU’s environmental and brand requirements.
Recruit and Retain Top Talent: Partner with recruiting teams to attract and onboard exceptional talent to support the branch’s growth and performance.
Manage Branch Resources: Collaborate with property management and facilities teams to maintain an efficient and welcoming branch environment.