Manager Restaurant- Full Time, Superfrico (Caesars Atlantic City)

Caesars Entertainment•Atlantic City, NJ

4d•Onsite

About The Position

Oversees the execution of service delivery, product quality and provides dedicated leadership to the dining outlet(s). Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. Starting Salary $75k-85k

Requirements

Three to five years’ experience in Food & Beverage management with large volume operations preferred.
Good Communication, leadership, supervisory and organizational skills
Proven ability to direct and motivate employees
Sound judgment
NJ CER LICENSE REQUIRED

Nice To Haves

College degree preferred in the Food Service industry or related field.

Responsibilities

Supervise all dining room personnel within the dining facility, ensuring all policies and procedures are followed for providing proper service to guests
Maintain records of personnel performance, dining room labor costs, other expenses to china, glass, flatware, and current departmental time log
May perform limited Caesars Reward duties, including issuance of promotional amenities, redemption of coupons and issuance of replacement cards
Schedule periodic food service employee meetings to ensure correct execution of restaurant policies
Schedule all room personnel in accordance with operating budgets and forecasts
Coordinate and direct the daily activities of employees in the outlet(s) including planning and organizing
Participate in strategic planning regarding the director of the outlet(s)
Ensure all aspects of the assigned outlet(s) contribute to 100% guest satisfaction
Ensure food is prepared and served according to the desired portion and quality specifications
Advise customers on selection of food and beverage items
Ensure adherence to all Board of Health standards
Work closely with other departments to ensure seamless delivery of service for our guests
Anticipate and handle customer complaints or problems to ensure quality product delivery, customer satisfaction and repeat business
Understand the Collective Bargaining Agreement and work with union and Human Resources to follow proper processes for complaints and grievances
Assist with the training of new employees, hiring, orientation, training and job performance for outlet employees
Ensure all areas are kept clean and in proper condition to provide a safe working environment for employees