Manager, Reporting & Systems

LA28•Los Angeles, CA

19h•Onsite

About The Position

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community. The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles. Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them. Manager, Reporting and Systems The Manager, Systems & Reporting, is a senior individual contributor within the central Program Management team, reporting to the Sr. Manager, Process & Frameworks. This role is responsible for owning the design, evolution, and governance of enterprise program reporting and tracking systems that enable effective decision-making, operational excellence, and Games-time readiness across LA28. This position plays a critical leadership role, driving solution architecture, technical standards, and adoption across complex, cross-functional programs. The Manager, Systems & Reporting, will be instrumental in shaping and delivering Games-time reporting capabilities for the Main Operations Center (MOC), ensuring data integrity, clarity, and reliability during peak operational periods. The ideal candidate is a technical thought partner and problem-solver, with deep expertise in Smartsheet and integrated reporting solutions, who thrives in ambiguity and enjoys translating complex, often competing inputs into scalable, sustainable, and user-centered solutions. Building trusted relationships across program teams, functional leadership, and external partners is central to success in this role. The Manager, Systems & Reporting, acts as a connector and influencer, aligning stakeholders around shared solutions, driving process adherence, and championing continuous improvement across LA28 delivery.

Requirements

5 + years of experience designing, building, and governing Smartsheet-based technical solutions in complex organizational environments
Proven experience operating as a senior individual contributor, influencing outcomes without direct authority
Demonstrated expertise in process improvement, system design, and operational reporting
Strong consulting mindset with the ability to assess business needs, challenge assumptions, and deliver practical, high-impact solutions
Experience supporting large-scale, multi-stakeholder programs or major events strongly preferred
Exceptional ability to build credibility and trust with stakeholders at all levels of the organization
Clear, confident written and verbal communication skills, particularly when explaining technical concepts to non-technical audiences
Strong organizational and prioritization skills, managing multiple initiatives across competing timelines
Analytical and critical thinking skills to evaluate program performance and identify risks, trends, and opportunities
Sound judgment, including knowing when and how to escalate issues appropriately
Adaptability and resilience in dynamic, fast-changing environments
Collaborative mindset with a demonstrated ability to align diverse stakeholders around shared solutions

Responsibilities

Own the end-to-end design, development, and lifecycle management of Smartsheet-based systems supporting enterprise program tracking, reporting, and automation
Lead the delivery of scalable, secure, and flexible technical solutions that evolve alongside business needs from planning through Games-time operations
Serve as a strategic partner to program and functional teams, translating requirements into actionable system designs and reporting frameworks
Architect and maintain integrations between Smartsheet and other enterprise systems to enable accurate, real-time insights
Define, standardize, and govern key performance indicators (KPIs) to support executive visibility and operational decision-making
Play a central role in developing and delivering Games-time reporting for the Main Operations Center, ensuring readiness, reliability, and clarity under high-pressure conditions
Identify systemic inefficiencies and lead continuous improvement initiatives across processes, tools, and reporting methodologies
Champion data quality, solution adoption, and disciplined process adherence across LA28 programs
Provide expert guidance and thought leadership on reporting best practices, system capabilities, and emerging opportunities