Manager, Reporting Analytics

Sun Life • Waterloo, ON

2d • CA$80,000 - CA$128,000 • Hybrid

About The Position

This is an 18-month contract role. Sun Life Canada’s Group Retirement Services is a market leader in Capital Accumulation Plans in Canada. Our vision is to become a lifetime savings partner for working Canadians & reinvent the formula for pension de-risking. One of the key enablers of our strategy is to transform into a digital and data-driven business. The successful candidate will manage an analytics and reporting team that will be developing and successfully building out new data and analytical capabilities within Group Retirement Services (GRS). The mandate of the Manager –Reporting Analytics will focus on leading the evolution of key performance metrics for GRS clients, business intelligence, and client insights.

Requirements

• 3+ years experience leading an analytical team
• 5+ years experience in a Data Analyst or Performance Analyst role
• 5+ years experience with AWS, Python or SQL
• 5+ years’ experience with data visualization tools (Tableau, Power BI)
• Advanced knowledge of Microsoft Office suite, particularly Excel and VBA
• Undergraduate degree is preferred or equivalent work experience in a related field

Nice To Haves

• Must be able to effectively communicate complex results to a business audience
• Proven ability to work collaboratively, with frequent contact with people at all levels of the SLF Canada organization
• Experience in life insurance/wealth management, or other financial services industry (e.g., retail banking, credit card, property, and casualty insurance) is an asset

Responsibilities

• Liaise directly with our key stakeholders to understand business needs and provide suitable analytical solutions
• Direct and support a team of performance analysts in triaging and prioritizing work based on need and urgency.
• Adept at data discovery to identify and investigate data anomalies and generate insights
• Design and create visualizations that are effective at translating data into effective storytelling for clients
• Identify continuous improvement solutions to automate, consolidate, or discontinue processes, with a focus on business value & efficiency
• Build robust documentation practices across all analytical products.
• Comply fully with all privacy, confidentiality, do not contact, SLF Code of Business Conduct, data security, SLF End User Computing and other requirements related to customer data

Benefits

• Wellness programs that support the three pillars of your health – mental, physical, and financial
• The opportunity to move along a variety of career paths with amazing networking potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree