Manager - Reliability

United Airlines•Chicago, IL

3d•$117,610 - $153,146•Hybrid

About The Position

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Requirements

Bachelor’s degree in quantitative field such as engineering, statistics, or analytics or relevant work experience
Minimum of 5 years of experience in with aircraft/reliability engineering or equivalent work experience
Proven track record of leading high-performing engineer teams and experience in cross functional leadership role
Technical knowledge of both Airbus and Boeing aircraft systems
Must be able to work effectively with a variety of people both internally, externally, and regulatory agencies
Strong analytical problem solving and trouble shooting skills
Ability to analyze data and report findings to an executive audience
Microsoft Office proficiency and good oral and written communication skills including presenting
Must be willing and able to travel 10-15% on average based on the work you do
Must be willing and able to work a hybrid work schedule in office 3 days a week in office (Tue-Thu) at the CSC-Willis Tower in Chicago, IL
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Master’s degree in a related field
Six sigma/Lean Training with a min certification of green belt (black belt preferred)
Strong background in 14 Code of Federal Regulation (CFR) Part 121, Advisory Circular (AC) 120-17A/B and MSG-3 based Aircraft Maintenance Programs
Experience with data management and visualization software including Palantir Foundry and Spotfire
Experience with data querying languages (SQL), scripting languages (Python) and or statistical/mathematical software (e.g.R)

Responsibilities

Lead a team of reliability engineers overseeing regulatory, base maintenance, and strategic initiatives for the Fleet Reliability department
Identify, investigate, and analyze performance deterioration of aircraft reliability using qualitative and quantitative analysis
Responsible for preparing and presenting performance trends, root cause analysis and corrective actions to all levels of management and regulatory agencies (FAA, DOD, etc.)
Interface with teams from across the company at different levels of management and with regulatory agencies on a regular basis
Collaborate with Business Intelligence and Reliability Analytics in the development of trend monitoring reports using visualization tools such as Spotfire, Palantir Foundry, etc.
Interface with Data Analytics to support ongoing initiatives related to machine learning applications for maintenance data
Assist with other duties assigned by senior management