Manager, Regional

Catholic Charities Archdiocese of Denver•Denver, CO

7d•$80,000 - $90,000

About The Position

Regional Manager OUR PURPOSE Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement. Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded. Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants. PURPOSE OF POSITION: A Regional Manager at Catholic Charities: Responsible for employment of qualified and competent personnel, assuring compliance with all local, state and federal laws. Assure appropriate training and orientation of new personnel in accordance with stated goals and objectives of AHCI. Carries out supervisory responsibilities in accordance with Agency’s values and policies, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Coordinate general administration and operations of AHCI properties assigned to provide safe and sanitary housing, relevant social and recreation programs, positive management/resident relations ad maintain a financially sound and viable operation. Perform and document on-site inspections as needed. Assure that resident selection, leasing and waiting lists are in compliance with all laws. Assure that the policies are correct for each program as set by HUD Work with site management to assure development and implementation of preventative maintenance programs as needed. Assure realistic and consistent efforts toward resident involvement, positive resident relations, response to expressed resident needs and development of social, educational, religious and recreational programs. Address resident relations in conjunction with on-site manager, when necessary. Formulate and analyze data for management reviews, rent increases and requests for use of funds from reserve for replacements and residual receipts. Review policy and procedures and update as needed. Supervise and direct assigned staff in the performance of their duties. Promote continuing education as needed. Keep Director informed by written weekly reports and ad hoc meetings. Reflects Catholic Charities’ commitment to treating all persons with dignity and respect. Uses creativity and innovation in program development and service delivery. Maintains confidentiality of client and agency information. Regular and predictable attendance. SUPERVISORY RESPONSIBILITIES Supervises all personnel assigned to specific property sites including and with the help of the site managers.

Requirements

Solid knowledge of HUD, CHFA and other affordable housing requirements.
Solid knowledge of Fair Housing Laws so that policies and actions are administered in compliance with Federal, State and Local laws.
Ability to oversee and supervise the work of others.
Demonstrated ability to function as a team member, both in a leadership and supportive role.
Ability to communicate clearly in both oral and written forms with a diverse population.
The education and experience equivalent to a Bachelor’s degree in a related field and three years of related work experience with at least one year of supervisory experience in a housing environment.
Ability to operate basic office equipment to include a computer and peripherals, printer, photocopier, phone, facsimile, etc.
Licensed ability to drive a vehicle and satisfactory driving record.
Ability to work in a general office environment.
Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
Ability to effectively lead and motivate staff through application of Agency values.
Bachelor's degree (BA/BS) from accredited four-year college or university; and two to four years related experience and/or training; or equivalent combination of education and experience.

Nice To Haves

Certification as a Certified Property Manager (CPM) preferred and may be required within twelve months of employment.

Responsibilities

Responsible for employment of qualified and competent personnel, assuring compliance with all local, state and federal laws.
Assure appropriate training and orientation of new personnel in accordance with stated goals and objectives of AHCI.
Carries out supervisory responsibilities in accordance with Agency’s values and policies, and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Coordinate general administration and operations of AHCI properties assigned to provide safe and sanitary housing, relevant social and recreation programs, positive management/resident relations ad maintain a financially sound and viable operation.
Perform and document on-site inspections as needed.
Assure that resident selection, leasing and waiting lists are in compliance with all laws.
Assure that the policies are correct for each program as set by HUD
Work with site management to assure development and implementation of preventative maintenance programs as needed.
Assure realistic and consistent efforts toward resident involvement, positive resident relations, response to expressed resident needs and development of social, educational, religious and recreational programs.
Address resident relations in conjunction with on-site manager, when necessary.
Formulate and analyze data for management reviews, rent increases and requests for use of funds from reserve for replacements and residual receipts.
Review policy and procedures and update as needed.
Supervise and direct assigned staff in the performance of their duties.
Promote continuing education as needed.
Keep Director informed by written weekly reports and ad hoc meetings.
Reflects Catholic Charities’ commitment to treating all persons with dignity and respect.
Uses creativity and innovation in program development and service delivery.
Maintains confidentiality of client and agency information.
Regular and predictable attendance.
Supervises all personnel assigned to specific property sites including and with the help of the site managers.

Benefits

Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is included.)
403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
Sabbatical Leave Program: Employees who have completed seven years of continuous full-time service are eligible for a paid sabbatical leave to support rest, renewal, and professional or personal growth. Eligible staff may take 4 weeks of sabbatical leave.
Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.
Part-time employees (20-29 hours per week) also receive paid annual leave, company paid holidays, and 403b retirement plan with agency contribution and match.

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