Manager, Regional Quality

Refresco Careers • Concord Twp, PA

2d • Hybrid

About The Position

The Regional Quality Manager is responsible for overseeing all quality assurance and food safety systems across multiple beverage manufacturing sites within the assigned region. This role ensures compliance with GFSI standards (e.g., SQF), regulatory agencies (FDA, CFIA), internal requirements, and customer expectations. The Regional Quality Manager provides leadership and strategic direction for quality performance, continuous improvement, and regulatory readiness, and supports the development and implementation of food safety and quality systems across the region.

Requirements

• Strong understanding of beverage processing (carbonation, syrup blending, water treatment).
• Proficient in SAP, Excel, Word, and PowerPoint.
• Excellent problem-solving and analytical skills.
• Strong verbal and written communication skills.
• Able to travel up to 50% within the region as needed.
• Bachelor's degree in Food Science, Microbiology, Chemistry, Engineering, or related field.
• Minimum of 5 years of quality leadership experience in food or beverage manufacturing.
• SQF Practitioner certification or ability to obtain.
• HACCP certified with demonstrated experience in HACCP Plan development and maintenance.
• Experience with cGMPs, FDA/CFIA regulations, and GFSI schemes.

Responsibilities

• Lead and direct all Quality Assurance/Quality Control functions across regional plants.
• Ensure the execution of food safety, food quality, and regulatory compliance programs (SQF, HACCP, GMPs, FDA, CFIA, etc.).
• Serve as the regional SQF Practitioner, or support site-level SQF Practitioners to maintain SQF certification.
• Ensure robust implementation of Food Safety Fundamentals, Food Safety Plans, and Food Quality Plans across the region.
• Maintain up-to-date knowledge of industry regulations and quality systems.
• Oversee the implementation and maintenance of policies aligned with SQF, FDA, CFIA, and customer-specific quality requirements.
• Ensure accurate documentation control and secure storage of SQF and regulatory documentation.
• Champion internal and third-party audits including SQF, customer, and regulatory inspections.
• Drive CAPA (Corrective and Preventive Action) programs across the region to resolve deviations and prevent reoccurrence.
• Support root cause analysis using tools such as 5 Whys or Fishbone diagrams.
• Develop, implement, and maintain regional SOPs and ensure consistency across sites.
• Use SAP Quality Module for product and material traceability, testing, and documentation.
• Drive continuous improvement initiatives in quality systems, sanitation, and compliance.
• Provide training, coaching, and development of site quality teams.
• Collaborate with site leadership to align quality goals with production, maintenance, and engineering objectives.
• Lead by influence and promote a food safety culture throughout all levels of the organization.
• Ensure quality resource efficiency while upholding product and packaging standards.
• Enforce adherence to OSHA and environmental health and safety protocols.
• Participate in investigations related to product hold, recalls, or contamination events.

Benefits

• Medical/Dental/Vision Insurance
• Health Savings Accounts and Flexible Spending Accounts
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
• Short-term disability and long-term disability
• Pet Insurance
• Legal Benefits
• 401(k) Savings Plan with Company Match
• 12 Paid Holidays
• Vacation Days and Paid Sick Time Off Days
• Well-being Benefit
• Discount and Total Reward Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager