Manager, Records and Registration - Dept. of Undergraduate Medical Education

Wayne State University•Detroit, MI

3d•$65,000 - $71,000•Onsite

About The Position

Wayne State University is searching for an experienced Manager, Records and Registration - Dept. of Undergraduate Medical Education at its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society. Job Purpose: Supervise the day to day activity of the Office of Records and Registration in the Medical School. Oversee the recording of student information into the Banner system, maintaining database information specific to school of medicine enrollment and academic status and reporting same to our Promotions committee. The Recorder sits on several school committees including the Administrative Education Committee which handles student issues related to enrollment status, policy decisions and academic success initiatives. This position reports to the Associate Dean for Undergraduate Medical Education.

Requirements

Bachelor's degree
Graduation from an accredited college or university, or an equivalent combination of education and/or experience.
Minimum of five years’ experience working in an academic registration office.
Must be intimately familiar with medical school processes and national policies related to student record keeping.
Ability to delegate work, plan unit activities and manage workflow.
Train staff and foster teamwork among the staff.
Ability to meet deadlines.
Proficient in Banner and working knowledge of AAMC and LCME web-based entry systems.
Ability to use Microsoft products including Access, Word, PowerPoint and Excel.
Strong oral and written communications skills are essential.
Ability to evaluate information and interpret policy for sound decision making.
Must possess and demonstrate attention to detail in order to achieve a high degree of accuracy.
Ability to manage multiple projects concurrently, prioritize and plan work activities while meeting respective deadlines.
Must be highly organized and possess strong time-management skills.

Responsibilities

Manage the day to day operation of the office of Records and Registration.
Hire, evaluate, and discipline assigned support staff.
Assign and monitor workflow and make recommendations to improve efficiency.
Oversee the registration process in Banner.
Coordinate the in-person registration of medical students.
Schedule registration, OneCard creation, and student health insurance.
Administer the enrollment verification process through the WSU clearinghouse.
Collect appropriate paperwork and enter into the system.
Maintain confidentiality and tracking of student files and records in compliance with University and federal guidelines.
Supervise the entry of student course grades into Banner and the preparation of transcripts.
Monitor course withdrawal process for compliance with tuition payments and financial aid requirements.
Certify students for graduation.
Order diplomas and coordinate distribution of same.
Coordinate student selection lotteries for year 3 and 4 required and elective courses.
Maintain student medical school e-mail addresses and administrative listservs, enroll students, faculty and administrators.
Administer American Association of Medical College's Student Record System to assure compliance with accreditation standards.
Certify students to sit for licensing examinations with the National Board of Medical Examiners using their USMLE website.
Serve on school's promotions committee, prepare confidential information and files for meeting agenda.
Serve on the Administrative Educational Affairs committee. Advise group on student status and policy issues related to curriculum activities.
Serve on the medical school's Student Health Insurance committee. Responsible for premium payments, assuring student enrollment and maintaining all records for same.
Develop and maintain departmental website.
Manage departmental budget. Monitors and approve expenses.
Manage registration and scheduling for all four years of the M.D. curriculum, including complex clinical clerkship and elective scheduling.
Maintain and oversee the School of Medicine academic calendar.
Manage student academic records in compliance with FERPA, LCME accreditation standards, and university policies.
Process grades, grade changes, enrollment, and degree verifications, transcript requests, and USMLE applications.
Administer the Visiting Student Learning Opportunities (VSLO) program for both Wayne State medical students participating in away rotations and visiting medical students completing electives at WSUSOM.
Serve as the department's subject matter expert on medical student registration, academic records, curriculum requirements, student progression, and graduation requirements.
Supervise two Program Project Assistant II staff members, providing leadership, training, workload management, and quality assurance.
Collaborate with Student Affairs, Academic & Student Programs, Curriculum, Admissions, Financial Aid, Information Technology, clerkship coordinators, affiliated clinical sites, and faculty to support student success and ensure accurate academic administration.
Lead departmental process improvement initiatives and support the implementation of new technologies and system enhancements.