Manager-Real Estate

TELUS • Rimouski, QC

1d

About The Position

You'll join National Building Operations, a team that keeps TELUS' network running reliably across the country. You'll lead a dedicated team of technicians responsible for managing power and cooling systems across network sites, ensuring the critical infrastructure that powers TELUS' connectivity never skips a beat. This is a hands-on leadership role where you'll balance strategic oversight with technical expertise, working alongside internal teams and external partners to maintain operational excellence. There's genuine camaraderie, authentic collaboration, and a shared sense of purpose around keeping TELUS' network operational and reliable.

Requirements

• 6 years of experience in managing operations teams, critical infrastructure reliability, or similar roles
• Technical background through post-secondary education in engineering, facilities management, or equivalent hands-on experience in critical real estate infrastructure operations
• Fluency in French, with English proficiency for cross-functional communication
• Demonstrated leadership ability to inspire, motivate, and develop team members through mentoring and constructive feedback
• In-depth technical knowledge of power and cooling systems, HVAC, and building automation systems
• Proven experience with Computerized Maintenance Management Systems (CMMS) and building management tools
• Advanced proficiency with SAP or similar enterprise resource planning systems for budget and financial management
• Strong experience in incident management, root cause analysis, and driving operational excellence initiatives

Nice To Haves

• Experience working in telecommunications or managing critical infrastructure in data centers
• Knowledge of AI and machine learning applications for predictive maintenance and intelligent automation systems
• Familiarity with telecom industry standards and best practices for building operations and network reliability
• Basic knowledge of English is required because you will occasionally interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.) as part of this position's main responsibilities given its provincial scope.

Responsibilities

• Lead and mentor a team of technicians, conducting regular one-on-ones and providing feedback to support their development and performance
• Oversee preventative maintenance schedules and alarm management across network sites, ensuring systems operate at peak reliability
• Manage relationships with external vendors to coordinate service delivery and maintain service level agreements
• Overseeing operational budgets and managing OPEX expenditures to ensure efficient and cost-effective business operations. The successful candidate must demonstrate strong experience in budget planning, forecasting, variance analysis, cost control, and financial reporting
• Drive continuous improvement initiatives and operational efficiencies across the Quebec region, identifying opportunities to optimize processes and reduce costs
• Collaborate with cross-functional teams including Capital Planning, Project Management Delivery, and Network Operations to align on priorities and resolve complex operational challenges
• The manager will be responsible for operations and maintenance of ILEC, non-ILEC and QIDC
• Oversee the performance and delivery of services by BGIS, the third-party service provider responsible for operations and maintenance activities at non-ILEC sites across Quebec

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree