Manager, Quality Engineering

Vancity • Vancouver, BC

3h • CA$125,000 - CA$169,000 • Onsite

About The Position

As a Manager, Quality Engineering, you are accountable for delivering quality outcomes for a business workstream. You operate at the intersection of engineering, delivery, and business, ensuring that quality engineering execution translates into predictable, reliable, and production-ready outcomes. This role goes beyond technical leadership—you are fully accountable for whether quality has been achieved, including release readiness, risk management, and visibility to stakeholders. You lead a team of QE Leads and SDETs, balancing delivery execution, people leadership, and technical oversight to ensure quality is embedded end-to-end in the delivery lifecycle. This is a Full-time, Permanent role based at Vancity Head Office and will report directly to the Director, Quality Engineering.

Requirements

• 12+ years of experience in software engineering, quality engineering, or related field
• Demonstrated experience leading, managing and coaching teams of QE Leads and SDETs, with accountability for both delivery and people development
• Proven experience owning delivery outcomes in complex, multi-team environments
• Strong programming skills (Python, JavaScript, C#, Java), with the ability to review, guide, and challenge implementation decisions
• Proven experience designing, evolving, and scaling automation frameworks across multiple teams
• Deep experience in API-first testing and reducing reliance on UI-heavy approaches, ensuring alignment with modern delivery architecture
• Experience with AI-powered testing approaches (LLMs, agentic and spec-driven automation), including evaluating where they are effective at scale
• Strong experience integrating automation into CI/CD pipelines at a delivery system level (not just individual pipelines)
• Proven capability in automated validation of non-functional requirements (performance, reliability, security) across environments
• Demonstrated ability to make delivery trade-offs (coverage vs. speed, risk vs. time-to-market, automation depth vs. execution efficiency)
• Experience owning release readiness decisions, backed by clear quality signals and risk assessment
• Strong understanding of quality gates, success criteria, and outcome-based validation models
• Ability to ensure that execution across teams translates into predictable quality outcomes
• Experience guiding teams on scalable automation frameworks across API, integration, and UI layers
• Strong understanding of testing across REST and event-driven systems, distributed systems, microservices architectures
• Familiarity with modern tooling (Playwright, Cypress, Postman, etc.), with the ability to drive standardization and effective usage across teams
• Experience working within cloud-native and distributed system environments (AWS or Azure, containers such as Docker/Kubernetes)
• Strong understanding of how quality integrates into CI/CD pipelines, DevOps, and release engineering practices
• Ability to define and enforce a quality operating model within business workstreams
• Data-driven approach to measuring and improving quality effectiveness and outcomes (defining and using delivery metrics and KPIs)
• Experience interpreting data into clear insights to inform stakeholder decisions
• Strong ability to partner with Product, Engineering, and Delivery leaders
• Proven experience providing clear visibility into quality status, risks, and readiness
• Ability to align teams around shared quality outcomes, not just execution activities
• Strong communication skills in driving go/no-go and prioritization decisions

Nice To Haves

• Engineering-minded – Able to go deep technically, while elevating teams beyond individual contribution
• Outcome-driven – Focused on delivering measurable quality outcomes, not just activities
• Decisive – Comfortable making trade-offs under delivery pressure
• Collaborative – Able to align multiple teams and stakeholders around quality outcomes
• Accountable – Taking ownership for results and outcomes, not just execution

Responsibilities

• Owning end-to-end quality outcomes for a business workstream
• Accountable for release readiness and go-live decisions
• Accountable for quality status, risk visibility, and mitigation
• Accountable for predictability of delivery outcomes
• Making trade-off decisions (coverage vs speed vs risk) aligned to business priorities
• Ensuring quality engineering execution results in measurable business outcomes
• Assisting with defining QE technical strategy and translate it into operational delivery plans
• Defining and enforcing the quality operating model within your workstream: Quality gates & CI/CD integration, Automation coverage expectations
• Ensuring quality practices are embedded into day-to-day delivery execution
• Driving continuous improvement in efficiency, cycle time, and defect leakage
• Managing a team of QE Leads and SDETs
• Balancing people leadership, delivery accountability, and technical oversight
• Leading through technical depth and credibility, not just coordination
• Building a strong QE culture focused on engineering excellence and accountability
• Driving adoption of API-first testing approaches, Automation-first strategies (beyond UI-heavy testing), Shift-left and CI/CD-integrated validation
• Ensuring teams effectively implement automation frameworks and quality signals
• Guiding teams in applying risk-based testing and outcome-driven validation
• Building strong partnerships with Product, Engineering, and Delivery leaders
• Providing clear, actionable visibility into quality status and risks
• Aligning quality engineering execution with business priorities and delivery timelines

Benefits

• Competitive rewards and benefits
• Flexible benefit packages that can be tailored annually
• 3-4 weeks of vacation per year, with additional days earned over time
• 2 extra stat holidays, plus care days for personal or family illness
• Health and dental benefits begin on your hire date, with three levels of coverage to choose from
• Defined Benefit Pension

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed